Company: Flow-Zone LLC
Skills: Business Development, Customer Service, Sales
Experience: 1 + Years
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Odessa, Texas, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: US


Job Description

This position is responsible for supporting new business and existing accounts within the oil and gas industry. This role requires the person to correctly input orders, quotes, and ensure day to day customer needs are met.

Essential Duties & Responsibilities

•Promptly respond to customer inquiries with product and pricing information.

•Maintain a working knowledge of all relevant customer issues, pricing and billing procedures, and collections status.

•Assist outside sales team by processing requested customer orders

•Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations

•Check availability of material in stock and when not in stock, locate and give customer an ETA on when material will arrive on location. •Responsible for entire order process, including order creation to the delivery of the correct products

•Maintain accurate and organized records. •Ensure freight charges are billed on tickets to customers when material is shipped on third party carriers. Collect packing list and received PO's from warehouse.

•Check email frequently for orders or incoming quotes.

•Ensure quotes and orders are done in a timely manner, meeting deadlines from sales team and customers.

•Carefully review PO numbers and dollar amounts to ensure accuracy.

•Collaborates with Outside Sales and Driver/Warehouse team to ensure customer satisfaction •Remain knowledgeable of company's products, market and industry trends, competitors, and leading customer strategies.

•Other Duties as assigned

EDUCATION & EXPERIENCE

•High school diploma or general education degree (GED)

•One to two years related experience and/or training in petroleum industry

•Knowledge of PVF, strongly preferred

About Flow-Zone, LLC:We are a premier distributor of Instrumentation, Controls, Pipe, Valves, Fittings, and Measurement equipment for Upstream, Midstream, and Petrochem Industries with locations throughout Texas and New Mexico.