Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: The Woodlands, Texas, United States
No location/work authorization restrictions found.
Anadarko Petroleum Corporation is currently searching for a ServiceNow Technical Architect to provide technical skill and leadership to help exploit the capability ServiceNow provides to enable our business. This position is located at Anadarko's corporate headquarters in The Woodlands, Texas.
5+ years of technical experience in the implementation, administration, maintenance and enhancements of the ServiceNow platform including Incident Management, Problem Management, Change Management, Configuration Management/CMDB, Service Catalog, Asset Management, Mobile, Service Portal, Reporting, and Knowledge Management, 8 years or more is preferred.
Experience with integration of ServiceNow with HP uCMDB
Experience with managing discovery and service mapping capabilities
Experience architecting and designing implementations with the ServiceNow ITSM platform that enable the business while minimizing customization
Hands-on experience with one or more full implementations of ServiceNow IT Service Management, IT Asset Management, and IT Operations Management
Extensive experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Rules, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules, and scoped application development
Deep understanding of Integration methods and capabilities (REST, SOAP, JDBC, JSON, XML, scheduled imports, etc.)
Experience in waterfall and agile/scrum methodologies is required, including providing input on stories and acceptance criteria
Strong understanding of ITIL principles and practices
Exceptional debugging, testing, and problem-solving skills
High energy and an aptitude for learning new technologies
Strong written and verbal communication skills
Ability to "think big" and challenge conventional wisdom regarding technology
Strongly desire real-world experience with Flow Designer, Agile Development, Automated Test Framework, and Service Portal/Mobile
Serve as a member of the ServiceNow platform support team as the technical subject matter expert
Coordinate development and integration efforts with product owner and administrators
Provide technical stewardship and play a key role in the transformation of IT Service Management platform while supporting current state
Lead requirements and design workshops, and lead technical aspects of ServiceNow projects
Engage in day-to-day operational support and continuous capability improvement
Collaborate with business process owners (IT and non-IT) to design, develop, test and implement ServiceNow solutions
Lead all upgrade efforts of the platform, including reviewing skipped updates, regression testing core functionality, new feature releases, etc.
Manage the back-office aspects of the platform, including plugins, update sets, cloning, archiving, system properties, cross-scope access, transform maps, etc.
Stay current on new releases and make recommendations to the product owner regarding new/updated functionality
Engage in on-call support as needed with ServiceNow and third-party providers
Maintain adequate operational documentation and reporting. Set and maintain technical best practices
Actively seek continuous improvement by replacing custom functionality with out-of-box functionality, promoting new capability, suggesting project opportunities, reducing technical debt, etc.
Assist with maintaining data integrity over time- master data, CI data, knowledge, stale records
Bachelor's Degree in Computer Science or Information Systems is highly preferred
This position is not eligible for relocation.
The percentage of travel required for this position is 0-10%
This position is eligible for the 5/40 or 9/80 work schedule.
Anadarko does not offer sponsorship of employment-based non-immigrant visa petitions for this role.
Equal Employment Opportunity
Anadarko Petroleum Corporation is an equal opportunity employer committed to diversity in recruiting, hiring, developing, compensating and promoting applicants and / or employees. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation for employee's and applicant's disabilities or religious beliefs and practices.
Anadarko Petroleum Corporation is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following 'Equal Employment Opportunity Is The Law'
Anadarko is among the world’s largest independent oil and natural gas exploration and production companies, with corporate offices in the Woodlands, Texas. Our deep and balanced portfolio of assets encompasses premier positions in major U.S. onshore shale and resource plays, and oil-focused opportunities in deep-water basins worldwide.
Each day, we are focused on our core values of integrity and trust, servant leadership, commercial focus, people and passion and open communication in all of our business activities. We are committed to our mission of delivering a competitive and sustainable rate of return to shareholders by exploring for, acquiring and developing oil and natural gas resources vital to the world's health and welfare. At Anadarko, we directly employ more than 4,900 men and women and we strive for excellence in all that we do. We know the best vision in the world will not be realized without the right people.
At Anadarko, we set ambitious goals and take disciplined risks to achieve them. We need individuals who will take on this challenge. We’re planning for the future and looking for exceptional people to be part of it.
Visit our channel on YouTube: www.youtube.com/user/AnadarkoTV
Connect with us on LinkedIn: https://www.linkedin.com/company/anadarko-petroleum-corporation
Anadarko is ranked in the Global Top 30 in Rigzone's Ideal Employer Rankings - find out more here.