Company: Shell
Skills: Operations Management, Engineering Manager
Experience: 10 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Scotford, Alberta, Canada
No location/work authorization restrictions found.

Job Description

The Operations Support Engineer (OSE) is the process engineering focal point for support of the designated production units.



  • Performs proactive technical monitoring of the designated process unit against the safe operating envelope and LTO (License to Operate) limits for the process unit and documents the performance through defined monthly and quarterly KPI reports.
  • Works with the designated Technical Support Engineer to implement and utilize the current adopted monitoring standard for the site and understand unit and equipment performance, identify threats, troubleshoot performance, prevent re-occurrence of the same issues and reliability gaps
  • Identifies and communicates to the technical, production and maintenance communities any threats to process safety and license to operate limits as well as threats to meeting the current production plan, annual business plan, turnaround cycle, equipment plans or maintenance plans.
  • Provides monthly, quarterly and annual input for production accounting and regulatory reporting (i.e. Solomon, yield reporting, flaring, chemical costs, etc).
  • Leads unit alarm reviews and supports alarm management activities as per Shell work processes. Utilizes fact-based root cause analysis to investigate, define and troubleshoot threats. Assists as appropriate in ensuring solutions to problems are acceptable from a technical integrity point of view.
  • Provides process engineering support for operating problems or seeks process engineering support where appropriate. This will require some off-hours support during plant upsets and emergencies.
  • May coordinate and document the efforts of other technical disciplines, leadership and specialist support to resolve threats or to support planned shutdowns, start-ups, scope collection and review, turn around activities or other significant events. Documents are to be maintained in appropriate formats and filing for future use.
  • Documents threats and supports reliability with driving accountability, threat resolution and optimization to ensure continuity and. Management of Change (MOC) approver/reviewer for all Plant Changes affecting the unit. The OSE role in MOC is as both a unit expert/idea approver and a process engineer/discipline reviewer. MOC focal for short term (i.e. temporary repair or impairment) or small project changes.
  • Unit technical lead during turnarounds and major maintenance activities and is accountable to the technical integrity of the event.
  • Responsible for generating investment proposals for unit outage/major maintenance/turnaround related activities (i.e. catalyst replacement). Provides input and reviews RFE's, IP's, BOD's, and BDEP's generated by long term process engineers or the projects group within their area of responsibility. Supports projects from front end definition through to execute
  • Follows up on assigned actions from incident investigations.


Company Description

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In Canada, we have operated for over a century and are a major producer and marketer of oil, gas and petrochemicals, Canada's largest producer of sulphur and a significant oil sands developer. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future.






  • 10+ years of experience in refining/upgrading operations is required
  • Bachelor's Degree in Chemical Engineer
  • Has strong experience with distillation/separation processes
  • Knowledgeable in refinery control systems equipment and technology
  • Experienced in incident investigation and value difference
  • Familiar on using PI Historian and/or equivalent tools.
  • Certified APEGA or eligible to apply
  • Knowledge of the Management of Change process
  • Good communication skills
  • Can document, organize, plan and follow-up process to deliver results in a timely manner
  • Knowledge of Engineering Standards, trends and best practice
  • Computer Skills (outlook, Microsoft Word)



Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

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The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.




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