Skills: IT - Software Development
Education: Tech/Vocational Cert/Apprenticeship
Location: Makati, Metro Manila, Philippines
In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.
Chevron is accepting online applications for the position of Collaboration Operations Analyst located in Makati, NCR (Manila)/Philippines through October 11, 2018 at 11:59 p.m. (Eastern Standard Time).
This is a career ladder position and is now open to Philippines Employees for application. It is currently posted at PSG 18 - 20.
For additional information on this position, please contact Tristan Hidalgo at CTN 793-4284.
The End User Solutions Asset team supports the enterprise-wide deployment of different platforms and applications (such as SharePoint, Enterprise Search, Yammer, and Project Server) which facilitates collaboration and enhanced productivity that helps to enable Chevron to effectively manage information through its entire lifecycle, as well as improving collaboration within the company and with external partners. The successful candidate for this position will benefit from learning different technologies within the End User Solutions Asset (EUSA) organization and how it is being utilized throughout the enterprise, as well as broad exposure to multiple business partners across the globe. EUSA is also one of the first organizations heavily involved in the forefront of Chevron’s shift to the cloud, with the SharePoint Next project in full swing. This role also offers immersion into EUSA’s operational and change management processes and to strengthen their ITIL/ITSM proficiency.
Responsibilities for this position may include but are not limited to:
•OPERATIONAL: Delivers operational support processes and business solutions for End User Solutions Asset systems specifically Microsoft SharePoint server. Works with supplier groups within ITC such as Commercial Services, server, storage, database and active directory as well as partners and technology suppliers outside of Chevron. Works with security and information protection group to ensure that products remain fully compliant. Interfaces with Information Technology Service Management team in areas of capacity, availability, problem, change, release and configuration management. Understands how products support business functions to ensure that their requirements are satisfied. Operates within service level agreements. Understands and executes the team’s incident, change, release and configuration management processes.
•FUNCTIONAL: Understands the functional direction of the End User Solutions Asset systems within the team’s scope. Operates within team priorities and budgets. Deploys incident free releases, updates and hot fixes into production. Works with other IT function groups for operational support. Works with the Service Desk and business partners to resolve incidents. Participates in the development of recommended practices that are shared and leveraged across teams including OE, project prioritization, project management and asset lifecycle activities. Prioritizes and aligns work tasks balancing team and functional goals. Stays abreast of the Information Management needs of Chevron and provides these as input in Function planning.
•EMBRACE TEAM CULTURE: Works with a diverse group of individuals with a common purpose, always thinking about tomorrow in what we deploy today; collaborating openly, swiftly and often; evolving ourselves and processes and improving technology through rapid iteration. Understands that our vision that our success is directly linked to our commitment to operational excellence.
•Experience of SharePoint 2010 and/or SharePoint 2013/2016 server administration, installation, configuration, maintenance/upgrades, support, and some level of design.
•Experience in supporting SharePoint site collection as a site collection administrator including site design using SharePoint designer, InfoPath and PowerApp forms
•Infrastructure experience such as active directory, DNS, windows server administration, F5 or other load balancer, SQL, storage, monitoring, and backup devices
•Experience in using an incident management tracking system like Remedy
•Excellent Communication Skills in both oral & written.
•Excellent customer focus and results-orientation
•Flexible schedule to provide 24x7 on call support
•Demonstrated analytical/problem solving skills to independently troubleshoot and resolve issues.
•Strong analytical / problem solving / troubleshooting skills.
•Understanding of Azure and other Cloud services.
•Familiar with software development methodologies (e.g. DevOps, Prototyping, AGILE/Scrum, etc).
•Ability to work with multiple teams and influence/drive to deliver results
•Effectively execute support responsibilities while adhering to all applicable policies and documentation.
•Encourage cooperation and teamwork across organizations, functions, and within teams in a geographic location
•Committed to excellence and strives to continually improve.
•Timely completion of project and support tasks.
•Communicates in a clear, concise, understandable manner both orally and in writing.
•Ability to create clear and concise process documentation that presents information simply and accurately.
•Builds and maintains good relationships with customers. Understands business requirements and recommends appropriate IT solutions.
•Knowledge on other programming languages such as VB, .net, C#
•Basic knowledge of PowerShell scripting using Client Side Object Model and SharePoint Online Patterns and Practices
•Experience in supporting Office365 applications such as OneDrive for Business, Microsoft Teams, Stream, Flow
Relocation will not be considered.
Expatriate assignments will not be considered.
Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
Regulatory Disclosure for US Positions:
Chevron is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Review federal laws protecting equal rights for applicants and employees (EEO is the Law)
Chevron participates in E-Verify in certain locations as required by law.
For more information about E-Verify please click on a link below.
E-Verify Poster (English) or E-Verify Poster (Spanish)
Chevron is one of the world’s leading integrated energy companies. Our success is driven by our people and their commitment to get results the right way – by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. Some of our specialties include generating power and produce geothermal energy; investing in profitable renewable energy and energy efficiency solutions; and developing the energy resources of the future, including researching advanced biofuels.
Our diverse and highly skilled workforce consists of approximately 64,700 employees, including more than 3,200 service station employees. At Chevron, we’re focused on safely delivering the energy needed to power human and economic progress worldwide. But how do we do that when harnessing fossil fuels can be inherently risky? To meet these challenges, Chevron has spent more than 20 years expanding systems that support a culture of safety and environmental stewardship that strives to achieve unequaled performance and prevent all serious incidents and fatalities. We call this Operational Excellence, and it drives everything we do.
Diversity & Inclusion
We’re committed to reflecting in our workforce the rich diversity of cultures and racial and ethnic backgrounds in the communities where we live and work. We’re also devoted to encouraging a diversity of ideas.
Diversity is one of the cornerstones of our values, which we call The Chevron Way. The Chevron Way states:
“We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents they provide. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.”
As a core value, diversity is critical to developing a talented, high-performing workforce needed for ongoing business success. The Chevron Way’s focus on people has helped establish a culture that attracts, develops and retains more diverse talent.
We Support Career & Personal Development
We value the importance of managing work/life priorities by offering flexible work schedules, on-site child care at some facilities, adoption assistance, dual-career couple support, scholarships and tuition reimbursement.
At Chevron, you’ll find a workplace committed to your professional development. You’ll receive support and tools to create your own career path, including education assistance support which pays up to 75% of the cost (including tuition, textbooks, lab fees, and registration and administration fees) for approved courses. To strengthen organizational capability, we develop our employees’ and contractors’ skills and experience through our Invest in People strategy. As part of this strategy, discussions focused on continually improving individual performance are held between managers and employees.
Chevron is ranked in the Global Top 10 in Rigzone's Ideal Employer Rankings - find out more here.