Company: Chevron
Skills: IT - Software Development
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: Buenos Aires, Buenos Aires, Argentina

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

This is a position for Buenos Aires, Argentina only.
Responsibilities for this position may include but are not limited to:

  • IPT infrastructure administrator: CUCM, UC, UCCX, Disaster Rec, recording devices, PSTN reachability.
  • Support Network Global operations of the data, voice and secured network
  • System monitoring, Remedy queue management, incident management, initial troubleshooting, Coordinate on-site support, Escalation to Level 3 Design &Consulting Engineers or 3rd party vendors, Maintain system compliance and implement system upgrades.
  • Troubleshooting network problems and diagnosing and solving hardware or software related faults
  • Respond to escalation via page or call during off-hours
  • Prioritizing and managing incident cases at one time
  • Ensure operational excellence and network reliability
  • Ensure escalation and timely resolution of network incidents and problems
  • Participate in the Root Cause investigations when business incidents occur
  • Execute change management activities
  • Ensure network devices meet Information Protection standards
  • Support Business Continuity and Disaster Recovery Plans
  • Enforce a strong focus and disciplined approach to maintenance and improvement of network availability and reliability which includes development and continuous improvement of operational practices and processes
  • Able to work independently but in alignment with team goals
  • Rotational On-Call may be required, covering nights and weekends (Approx. 1 week every 2 months.)

 Special Considerations:
  • Bachelor's degree in Computer Engineering or Computer Science
  • Experienced in infrastructure / operation support processes and working knowledge of ITSM
  • CCNA Collab Certification
  • Flexible in doing shifts and On-call Support
  • At least 5 years of experience supporting large enterprise voice networks.
  • Strong hands-on knowledge of Cisco voice systems. Experience supporting the following Cisco platforms, configuration & circuits:
    • Cisco Unified Communications Manager
    • Cisco Unified Contact Center Express
    • Cisco Unity Connection
    • Cisco Emergency Responder
    • Cisco Voice Gateways (Cisco Routers)
    • UCCX
    • Cisco IP Phone
    • Global Dial Plan configuration
    • SIP & PRI trunks
    • Cisco routing & switching
    • QoS
  • Familiarity with network monitoring tools (e.g. Splunk, Voyence, NetQoS, JunoSpace, etc.).
  • Fluency with Remedy incident and change management.
  • Advanced English both written and oral.
  • Desirable, but not required: CCNA and JNCIA certification or equivalent skill level required. Protocol Experience: EIGRP, BGP, MPLS, HSRP, STP, and others.

Selection Criteria:
  • Excellent coordination & prioritization skills
  • Strong leadership, teamwork, and business engagement skills
  • Ability to communicate at all levels of the business
  • A team player
  • Ability to work under pressure

This is a position for Buenos Aires, Argentina only.

Chevron is one of the world’s leading integrated energy companies. Our success is driven by our people and their commitment to get results the right way – by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. Some of our specialties include generating power and produce geothermal energy; investing in profitable renewable energy and energy efficiency solutions; and developing the energy resources of the future, including researching advanced biofuels.


Our diverse and highly skilled workforce consists of approximately 64,700 employees, including more than 3,200 service station employees. At Chevron, we’re focused on safely delivering the energy needed to power human and economic progress worldwide. But how do we do that when harnessing fossil fuels can be inherently risky? To meet these challenges, Chevron has spent more than 20 years expanding systems that support a culture of safety and environmental stewardship that strives to achieve unequaled performance and prevent all serious incidents and fatalities. We call this Operational Excellence, and it drives everything we do. 


Diversity & Inclusion

We’re committed to reflecting in our workforce the rich diversity of cultures and racial and ethnic backgrounds in the communities where we live and work. We’re also devoted to encouraging a diversity of ideas.


Diversity is one of the cornerstones of our values, which we call The Chevron Way. The Chevron Way states:


“We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents they provide. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.”


As a core value, diversity is critical to developing a talented, high-performing workforce needed for ongoing business success. The Chevron Way’s focus on people has helped establish a culture that attracts, develops and retains more diverse talent.


We Support Career & Personal Development

We value the importance of managing work/life priorities by offering flexible work schedules, on-site child care at some facilities, adoption assistance, dual-career couple support, scholarships and tuition reimbursement.


At Chevron, you’ll find a workplace committed to your professional development. You’ll receive support and tools to create your own career path, including education assistance support which pays up to 75% of the cost (including tuition, textbooks, lab fees, and registration and administration fees) for approved courses. To strengthen organizational capability, we develop our employees’ and contractors’ skills and experience through our Invest in People strategy. As part of this strategy, discussions focused on continually improving individual performance are held between managers and employees.




Chevron is ranked in the Global Top 10 in Rigzone's Ideal Employer Rankings - find out more here.