Company: Stream-Flo USA, LLC
Skills: Field Service Tech
Experience: 2 + Years
Education: Some College
Employment Type: Full Time Salaried Employee
Location: Midland, Texas, United States
Status: Active

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Located in region: North America

Key position functions include:

• Conduct follow-up with customers regarding quotations to determine progress and to secure competitor information where possible
• Intake phone calls and provide exceptional customer service when assisting with customer requests for quotations, delivery information, documentation requests, etc
• Promptly handle customer calls relating to complaints, investigate basis of complaint, refer problems to appropriate personnel, recommend action to rectify problems, and follow up to ensure resolution
• Draft/prepare quotations for review and distribution
• Initiate technical and costing reviews for project quotations when necessary
• Receive, review and transmit orders for entry to appropriate factory personnel as well as secure SO numbers
• Track open orders via weekly updated production schedule, consult with factory when necessary and promptly advise customers of any changes to existing orders
• Assist with the collection of aged receivables when requested
• Coordinate trade show shipments to include booth, valve displays, literature, etc., and assist at local sales events as requested
• Ensure quotes and orders are filed properly and filing is kept current
• Prepare annual customer quote and order folders

Preferred candidate will possess a combination of the following:

• Minimum of a High School Diploma. A Post-Secondary Diploma or Technical/Engineering Degree is an asset
• Minimum of 2 years' experience in an inside and/or outside sales role
• Superior written and oral communication skills with an eye for detail
• Self-motivated, possessing good organizational abilities with ability to work independently
• Strong customer service and interpersonal skills
• Ability to multitask in a dynamic and fast-paced environment
• Proficiency with Microsoft applications (MS Word, Excel, and Outlook)
• Familiarity with manufacturing processes, Engineering drawings and specifications are a definite asset
• Experience in the oil and gas industry is a definite asset.

Stream-Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.

We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.