Company: Howard Gray
Skills: IT - Sys Admin & Support
Experience: 10 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Salary: Expat Package to include Housing, Travel and Medical
Location: Dubai, Dubai, United Arab Emirates
Status: Active

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Infrastructure Team Lead

New vacancy for an Infrastructure Team lead to join a leading organisation in the heart of Dubai. The purpose of this position is to define, lead and manage all Infrastructure strategy, architecture, security and recoverability of all Infrastructure Services.

Our client is a leading Oil & Gas company, offering a family Expat package and permanent staff conditions. This role is a Team Lead role with direct responsibility for 7 staff, and a number of indirect staff.

AS the Infrastructure Team Lead you will be accountable for the provision / availability / planning / maintenance of all infrastructure services, ensuring their compliance with internal policies and processes. You will be responsible for ensuring user satisfaction through the Service Desk and delivering against the business SLAs.

The person we are looking for will be degree educated in a relevant subject and V3 Certified in Information Technology Infrastructure Library.

We are looking for someone with 10+ years' experience, with 5+yrs managing an infrastructure team. You should have 5 years plus in managing IT Security, strategy and services.

As you will be expected to deliver a number of projects annually (approx. 15), we are looking for strong project management skills. Experience in customer service and service delivery using agreed SLAs is essential. You must be a strong communicator, to both technical and business users.

As well as the above we are looking for you to have a good understanding of; LAN / WAN / Wireless/Video/LTE technologies. Also, an understanding of voice technologies, voice / network convergence, process control networks and SCADA networks is important.

In return you will receive a package that includes, salary, living allowance, travel allowance, education assistance, medical insurance and 25 days annual leave.