Skills: IT - Networking & Telecom, IT - Software Development, Reliability Engineer
Education: Tech/Vocational Cert/Apprenticeship
Location: Makati, Metro Manila, Philippines
No location/work authorization restrictions found.
Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.
Chevron is accepting online applications for the position of IT Network Technology Reliability Engineer (NRE) located in Makati , NCR (Manila) /Philippines through January 30, 2019 at 11:59 a.m.
High Level Job Description & Scope:
IT Service Delivery (ITSD) is creating an IT Operations Center with the mission of maximizing IT service availability and the end user experience. The ITOC will deliver an end-to-end service approach for incident management to meet service level objectives by proactively preventing and promptly resolving incidents. Greater than 50% of the work on the team will be focused on proactive incident prevention with the remainder acting as a standing major incident management team. As part of this effort we will be pulling in technology leaders (Reliability Engineers) to staff the IT Operations Center.
The Network Technology Reliability Engineer is a member of the IT Operations Center and uses her or his subject matter experience for proactive incident prevention by baselining against expected service performance, applying lessons learned for process improvement and utilizing data analytics to proactively identify problem areas and operational gaps. They also serve as networking technology technical resources during a major incident management response.
The successful candidate also develops proactive and automated resolution and maintenance opportunities, and makes decisions on scenarios that may not be currently covered by existing processes. This is a hands-on IT infrastructure position in a dynamic and fast paced environment, with a lot of opportunity to expand into other technical disciplines.
- Troubleshooting the end to end service from the desktop to the end user application
- Finding opportunities to avoid future issues by improving logging and creating automated resolutions based on triggers
- Develop automation scripts for repetitive tasks
- Participate in follow the sun 24x7 shift coverage rotation, in support of Chevron's most critical IT assets.
- Trubleshooting the end to end service from the desktop to the end user application
Technical Knowledge: subject matter expertise in network transport technologies including:
- Network Core
- Network Campus
- Network Data Center
- Network Extranet
- Knowledge of additional technology areas is a definite advantage including:
- Network security, DNS, PowerShell or CLI abilities, Certificates and keys
- Cyber Security or general IT security background, Identity (Active Directory, Azure AD, SAML and OpenID Federation)
- Azure administration including VNets/Subnets, Route Tables (UDR), Network Security Groups, Express Routes, General Windows and Linux knowledge
Demonstrated ability to effectively communicating complex IT ideas to individuals or teams with various levels and experience: from technical SMEs to senior management. Ability to influence, collaborate with other teams to implement consistent and standard process and tools.
Excellent time management, data analytics, root cause analysis, crisis management and problem-solving skills are essential. Ability to grasp new technologies and translate into business value
Fosters the development of strong OE delivery process and promotes the sharing of best practices across ITC
Relocation will not be considered.
Expatriate assignments will not be considered.
Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
Regulatory Disclosure for US Positions:
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Chevron participates in E-Verify in certain locations as required by law.
Chevron is one of the world’s leading integrated energy companies. Our success is driven by our people and their commitment to get results the right way – by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. Some of our specialties include generating power and produce geothermal energy; investing in profitable renewable energy and energy efficiency solutions; and developing the energy resources of the future, including researching advanced biofuels.
Our diverse and highly skilled workforce consists of approximately 64,700 employees, including more than 3,200 service station employees. At Chevron, we’re focused on safely delivering the energy needed to power human and economic progress worldwide. But how do we do that when harnessing fossil fuels can be inherently risky? To meet these challenges, Chevron has spent more than 20 years expanding systems that support a culture of safety and environmental stewardship that strives to achieve unequaled performance and prevent all serious incidents and fatalities. We call this Operational Excellence, and it drives everything we do.
Diversity & Inclusion
We’re committed to reflecting in our workforce the rich diversity of cultures and racial and ethnic backgrounds in the communities where we live and work. We’re also devoted to encouraging a diversity of ideas.
Diversity is one of the cornerstones of our values, which we call The Chevron Way. The Chevron Way states:
“We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents they provide. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.”
As a core value, diversity is critical to developing a talented, high-performing workforce needed for ongoing business success. The Chevron Way’s focus on people has helped establish a culture that attracts, develops and retains more diverse talent.
We Support Career & Personal Development
We value the importance of managing work/life priorities by offering flexible work schedules, on-site child care at some facilities, adoption assistance, dual-career couple support, scholarships and tuition reimbursement.
At Chevron, you’ll find a workplace committed to your professional development. You’ll receive support and tools to create your own career path, including education assistance support which pays up to 75% of the cost (including tuition, textbooks, lab fees, and registration and administration fees) for approved courses. To strengthen organizational capability, we develop our employees’ and contractors’ skills and experience through our Invest in People strategy. As part of this strategy, discussions focused on continually improving individual performance are held between managers and employees.
Chevron is ranked in the Global Top 10 in Rigzone's Ideal Employer Rankings - find out more here.