Are you looking to leave your legacy on a very unique, dynamic market in the oil and gas (and energy transition) space?
Join our Completions & Wellbore Intervention Team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and increase reservoir value. Our Completions Team partners with on-site operators and customers to provide support and guidance to ensure the capacity and value of the well is maximized to its full potential.
Partner with the Best
The Area Service Delivery Manager for the West Coast owns the P&L and the execution of the company's strategy. This is a great opportunity for a self-starter individual that can lead a strong team to grow market share and expand the customer network.
As Service Delivery Manager, you will be responsible for:
- Ensuring all activities are carried out according to our core values , and non-negotiables and our cultural pillars
- Collaborating with sales/commercial teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity)
- Being accountable for performance in front of customers and is the first point of contact for service delivery performance in front of customers.
- Ensuring flawless service delivery execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle process
- Being accountable for readiness of personnel, equipment and product to deliver business plans and customer expectations and escalate to global team if necessary
- Being accountable for Manage the Job Cycle (iMtJC) implementation and discipline in the area of responsibilities
- Overseeing the budget and P/L for the area of responsibility
- Developing the team in line with competency and training programs for their respective positions as well as future career plans
- Driving the culture of discipline of the 5 Fundamentals of Service Delivery: project and deployment, readiness, risk assessment, management of change, incident management, iMtJC process compliance
- Working closely with the Materials/Supply Chain organization to properly forecast equipment needed to deliver revenue objectives while being cognizant of inventory impact to cashflow
Fuel your passion
To be successful in this role you will have:
- Bachelor's degree in engineering or scientific discipline or relevant industry experience within product line
- 5+ years of experience as field/remote engineer, applications engineer or similar, service delivery coordinator
- Display excellent leadership, strong interpersonal, influencing and planning skills
- Demonstrate an ability to work in a global matrix organization
- Display a proven ability to effectively influence and establish credibility with senior leaders
Desired Characteristics:
- Prior experience managing people
- Financial acumen around profit and loss statement ownership
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
The salary range for this position is $129,200 - $228,900 USD if employed in California.
*Pay scale for CA is effective January 1, 2023
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
