Company: SLB
Skills: Customer Service
Experience: 5 + Years
Education: High School/Secondary
Location: Houston, Texas, United States

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.

Roles and Responsibilities:
  • Coordinate orders and shipments between Manufacturing and customers.
  • Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
  • Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
  • Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Minimum Job Qualifications
  • B.A. or B.S. degree in engineering or technical field or 2-years work industry related.
  • Individual must be a team player, dependable, self-motivated and have the ability to professionally communicate through email and voice communications.
  • Candidates must be able to legally work and reside in the US, without sponsorship.