Company: Veolia Water Technologies & Solutions
Skills: Field Service Tech
Experience: 2 + Years
Education: Bachelors/3-5 yr Degree
Location: Georgia, US

The Field Service Representative (FSR) will be responsible for providing on-site technical customer service in Georgia area. This position will include chemistry test, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports. This is a customer facing position.

Essential Responsibilities
  • Installs and services chemical feed and water treatment equipment at designated locations
  • Acts as technical consultant and liaison with customer management and technical counterparts
  • Provides service and support to customer sites within territory as needed
  • Provides knowledge/support to the account managers within the region with respect to the company's newest technologies for digitization and chemical feed and control solutions
  • Provides training and information sessions to the account managers on this technology
  • Performs water analysis and/or collects samples for preparation, labeling and shipment to/ldesignated laboratory for analysis.
  • Troubleshoots and repairs pumps, instruments and control panels.
  • Calibrates feed pumps, controllers, feed rate charts and maintains log sheets.
  • Conducts preventative maintenance on chemical feed pumps, controllers and instrumentation.
  • Maintains inventory of spare parts (lube oil, tubing, piping, etc), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.

  • 2 years of lab, plant or maintenance experience.
  • Engineering Degree or 2 years of technical training (college, military, technical/vocational school)
  • Strong communications and interpersonal skills.
  • Customer service and results oriented
  • Strong analytical skills and business acumen
  • Team player, hands-on, self-motivated.
  • Valid driver's license and satisfactory driving record.
  • Familiarity with water treatment processing.
  • Ability to read and interpret instruction manuals, safety manuals, etc.
  • Mathematical skills, including math operations in all units of measure, using whole numbers, fractions, decimals, ratio and percentages 18 years of age or older
  • Willing to submit to a background investigation (Motor vehicle record, criminal, education and prior employment), physical evaluation and drug screen
  • Possess unrestricted authorization to work in country of posting
  • The candidate must be willing to work independently (after proper training) and be a self-starter
  • Ability and willingness to travel within the Region as required to support the customers
  • Ability and willingness to work in range of environments to include but not limited to refineries, industrial facilities, manufacturing facilities, and power industry facilities
  • Must be willing to work in heavy industrial settings (steel/refining etc)
  • Technical Training/Education highly preferred.
  • Familiarity with water treatment processes and applications.
  • Ability to lift at least 30lbs

SUEZ – Water Technologies & Solutions is now part of Veolia and operating as Veolia Water Technologies & Solutions. With operations in 130 countries and over 10,000 employees worldwide, Veolia Water Technologies & Solutions solves the toughest water, wastewater and process challenges around the globe. Leveraging a comprehensive set of chemical, equipment and digital enabled services and products, the company helps customers optimize water resources and overcome process challenges. Veolia Water Technologies & Solutions serves customers across all industries, including food and beverage, metals and mining, power, pharmaceutical, oil and gas, chemicals, petrochemicals, pulp and paper, and utilities.