Company: Eni
Skills: IT - Analysis & Management
Education: Bachelors/3-5 yr Degree
Location: Santander, Spain

At Eni - Plenitude, we are looking for a Data Analyst - Churn within Plenitude Iberia in Santander, Spain. You will be responsible for developing insightful analysis, improving commercial strategies with impact on churn reduction and improvement of retention campaigns

As a member of the Customer Value and Churn Management at Plenitude Iberia you will be responsible for:
  • Developing of customer insights to support value-driven customer segmentation efforts
  • Measuring and analyzing of marketing campaign results on customer base, focusing on churn and retention strategies
  • Designing and development of customer analytics reporting, enabling commercial strategies based on customer base value
  • Supporting marketing team to optimize A/B and multivariate testing
  • Clearing and effective communication of complex analysis results to all organizational levels
  • Liaising with IT regarding the development and adoption of new tools, in business intelligence as well as integrating new data.

This is the opportunity for you if you have these skills and requirements :
  • Bachelor's or master's degree in statistics, mathematics, physics, computer science or a Related Field
  • Extensive and proven experience using at least one among SQL, Python, R
  • Proven track record in helping businesses leverage customer insight to make more informed business decisions
  • Strong data visualization skills using tools like Power BI
  • Understanding of marketing ecosystem and how to measure success for each channel/campaign
  • Experience in an international environment is considered a plus
  • Previous experience in telco, banking and insurance is considered a plus


Torrelavega, Spain

Contract type:


At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance.

Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process.

Whatever your ambition, at Eni you can find the tools to make it happen.

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