Overview / Responsibilities
The Manager of Aftermarket Parts, plays a critical role in advancing the capabilities and effectiveness of the In-Kind Parts segment of our Aftermarket Services group. This is a business development driven role and will develop, oversee, and drive implementation of sales strategy and initiatives and will be empowered to evaluate and enhance processes as well as help drive project- culture behaviors and effective execution for business growth.
Reporting to the Operations Manager, the role provides overall leadership and strategy to the IK Parts team and oversees the guiding of critical path/activities, risks, contingencies and alternatives and oversight of the In-Kind Parts team and their activities.
Will focus on improving our coverage and relationships with customer base, expanding our service offering with customers, improving revenue, P&L responsibility with associated commercial and financial accountability and oversight of the IK Parts team and their activities.
***This position reports to the Fort Myers, FL office, but the succssful candidate can work hybrid/remote from anywhere in the eastern US.
Operational Delivery:
- P & L responsibility with associated commercial and financial accountability.
- Create and monitor action plans and performance for the IK parts team toward achieving key performance indicators, while following all policies and procedures.
- Coaches and mentor direct reports to facilitate positive change; recommends corrective action, including personnel change, if necessary.
- Identifies high potential employees throughout the organization; lead the ongoing development of the IK Parts team to foster and enhance customer relationships with open, honest, and effective relationships. Implement improved processes, identify training needs, and execute training to ensure the team members capabilities and performance improvement.
- Develop and own business plan, and drive sales, bid and tender activity.
- In support of continued growth, ensure that the organization develops responsive, dependable, and cost-effective offerings, servicing target markets, collaborating across business units and business groupings, and actively leveraging Wood solutions to address customer needs in equipment supply, engineering, and construction services.
- Deliver performance management objectives, agreed business plans, budget and targets and report on both opportunities and risks impacting on the business.
- Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with business grouping leadership teams and operational managers to improve delivery performance and maximize delivery opportunities throughout Country/Region and wider business where required.
- Track and hold the IK Parts team accountable for project status including procurement activities, current and forecasted costs, project schedules, cash flow projections, project completion percentage and risks. Ensure the IK Parts team take appropriate action when required.
- Oversee cost structures, scope of project changes, material tracking, and Wood supply chain and manufacturing activities relative to projects schedules.
- Will have a strategic lead on development and negotiation of T&C's, NDA, Change Orders and MSA's working together with various business unit leadership on all opportunity and project lifecycle efforts.
- Oversees proposals and call-offs within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct.
- Assist senior leadership with corporate planning process for future resource loading including staff, equipment, and facilities and manages business offering budget including personnel, inventory, tooling, facilities, etc.
#LI -Remote
Skills / Qualifications
Leadership and Qualifications:
- Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
- Ensure operations maintain a continued alignment with overall corporate policy, strategy, and direction.
- Responsive to customer needs whilst ensuring the Company operates with the utmost integrity, in line with Code of Conduct, Company values and all applicable laws and policies.
- Facilitate open and effective communication to optimize delivery of objectives.
- Identify and support development of talent, effective performance and capability management of teams and direct reports, dealing with underperformance in a prompt, professional manner.
- Covered in previous bullet.Degree qualification in Engineering, Scientific Discipline, or related technical field or degree qualified in commercial/business discipline with significant experiences in a technical organization.
- 10+ years of management experience in aftermarket service line offering.
- Recognized and accredited management qualification with progressive growth in positions of increasing responsibility.
Knowledge, skills, and experience:
- Willingness to commit time outside of normal business hours and occasionally on weekends to meet deadlines as required.
- Extensive record of successful operational and strategic delivery within relevant industry sector. Business awareness and commercial acumen to contribute to the competitive advantage of the business.
- Broad and deep understanding of the industry and strong networking and relationship building capability. Power and industrial market experience preferred.
- Experience of customer facing communication and demonstrated experience interfacing and negotiating with both site-level and corporate customer personnel.
- Ability to multi-task in a fast-paced work environment; capable of adjusting priorities and lead change programs.
- Strong relevant technical expertise or commercial/business management applied in a technical organization.
- Establishes and maintains excellent working relationships and partnerships with all project stakeholders.
- Manage a diverse team of local and remote employees. Team building skills- motivating people and work cohesively and collaboratively with various departments within the company.
- Demonstrate excellent time management and organization skills, with the ability to lead and influence at all levels of an organization. Ability to multi-task and prioritize to meet daily, weekly, and long-term requirements and goals.
- Experience developing key performance indicators to help manage teams and hold team members accountable to results.
- Effective and persuasive communication, business process, and presentation skills. Transformational leader with change management.
- Excellent creative and strategic thinking skills with emphasis on developing innovative solutions to complex problems.
- Demonstrates the ability to organize and influence people to believe in a vision while creating a sense of purpose and direction. Ability to influence and challenge others to behave in ways consistent with the interest of the organization.
- Must be able to understand the uniqueness and contributions of others.
These duties are not meant to be all-inclusive and other duties may be assigned.
Wood is open to a flexible work location, with regular travel to projects, vendor shops, client meetings, business development opportunities, management meetings, etc.
Company Overview
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Featured Employer
