Company: Shell
Skills: Customer Service, IT - Programming & Database, Secretarial or Administrative
Education: High School/Secondary
Location: Makati, Metro Manila, Philippines

  • Accurately process customer set up requests for Shell FSM and Shell Aviation
  • Primary point of contact for customer/account/carrier/product set up issues at OSP and Equity terminals
  • Set up and maintain carrier access agreements for carriers loading at Equity and OSP terminals for Retail, Trading & Supply and Aviation
  • Maintain and update database information; this includes OSP contacts, phone numbers, and email addresses
  • Responsible for managing group functional mailbox
  • Responsible for establishing and maintaining effective business relationships with OSP terminals, Sales, Supply and other internal support organizations