Company: Shell
Skills: IT - Analysis & Management, Risk Management, Regulatory Compliance
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: Rotterdam, South Holland, Netherlands

Where you fit in

The Controls & Compliance Operations Advisor is a highly visible and pivotal role to enable the Downstream portfolio to meet all Information Risk Management, Controls and Compliance challenges now and in the future. The incumbent needs to drive delivery through the Mobility SOM to ensure risk, controls and compliance requirements are met in a standard and coordinated fashion, including the follow-up of all formal findings and remediation. Delivery requires close co-operation with (external) auditors, Second Line of Defence (Information Risk Management) and internal IT stakeholders.

What's the role?

As Controls & Compliance Operations Advisor , you will bring to bear a unique combination of skills; combining expertise on IT General Controls, Audit, Governance Risk & Compliance (GRC), strategic thinking, stakeholder management, and a solid ability to work with/through others to continually deliver in this highly critical environment.

The role of the Controls Analyst has the following core accountabilities:
  • Provide subject matter expert support, guidance and leadership on IT General Controls (including SOX and other Legal & Regulatory) information risk management, application security, compliance and assurance matters. In scope is the full Downstream service portfolio (Global Commercial/Chemicals, Manufacturing, Retail and Trading & Supply).
  • Establish, build and enhance the skill set of Control Owners and Operators within Downstream to ensure a consistent and sustained level of risk and controls capabilities is achieved for the application and infrastructure landscapes.
  • Facilitate with issues identified during testing and monitoring. Plan and work with control owners and operators and the relevant testing team.
  • Be actively involved in process and control design, working towards control standardization and best practices includes Risk & Control Identification (RCI) and Project Delivery.
  • Work closely together with our Control Owners and Operators and monitor and steer them where needed.
  • Coach management and staff to understand their role in risk and controls.

Special Challenges:
  • Working in an area with a high number of stakeholders that have different interest.
  • Working on multiple competing priorities at the same time.
  • Working at different levels from fine technical detail to broad senior management reporting.
  • Driving delivery through others.

What we need from you
  • Substantial IT experience in a corporate setting.
  • Minimum Education or Certification: 4-year Degree related to IT, plus an industry recognized certification (i.e ISO 27001) or extensive experience working with the Shell IT Control Framework.
  • Demonstrated ability to identify and explain to others how controls fulfil control objectives, mitigate risk, and specifies improvements to control design and operations where required.
  • Experience in determining operational control deficiencies and leads identification, implementation and tracking of remediation.
  • Proven knowledge of SOx and IT controls and control frameworks (e.g. Cobit, COSO, ISO)
  • Technical Network Security Skills.
  • Able to provide cost-benefit analysis to justify investment in controls to mitigate risks.

Company Description

Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

An innovative place to work

There's never been a more exciting time to work at Shell.

Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
  • We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
  • We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.