Company: Baker Hughes
Skills: Maintenance Manager, Field Service Tech
Experience: 10 + Years
Education: Bachelors/3-5 yr Degree
Location: Dakar, Dakar Region, Senegal

Service Delivery Manager - Oilfield & Industrial Chemicals

Do you enjoy being part of a successful team?

Would you enjoy working in a dynamic role responsible for Oilfield & Industrial Chemicals KPI's?

Join Baker Hughes Oilfield Chemical Team

Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. Our team ensures production enhancement and chemical services for our customers so that they can function efficiently and perform at the highest level. We provide technical solutions to help with all their challenges.

Partner with the best

You will be responsible for all resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

You will be responsible for:

  • Coordinating the Product Line's growth targets by providing expert application support across a broad array of specialty oilfield chemicals.
  • Reviewing the clients' application concerns and provide solutions through the PL supports team on the use of products to solve the corresponding request.
  • Elaborating and identifying opportunities to develop new products/formulations and bring these to the attention of Business Development and R&D function for further investigation and development.
  • Providing support on training on the properties, performance and applications for all specialty oilfield chemicals. In coordination with the global technical team, contribute to develop and maintain technical resources for use by the commercial team and customers including technical data sheets, application briefs, bulletins and presentations.
  • Supporting manufacturing and sales to analyze customer complaints for product quality and/or performance.
  • Coordinating with internal product safety and regulatory experts to ensure an effective process is in place for regional regulatory and product safety compliance
  • Coordinating and supporting the customer technical approvals for new products that are altered due to various production location, process and product specification changes.
  • Being able to support on presentation at external forum within the industry to support promotion and expand awareness of the product line.


Fuel your passion

To be successful in this role you will:


  • Have a Bachelor's degree
  • Have at least 10 years' experience in the Oilfield & Industrial Chemical industry
  • Have experience in deepwater offshore.
  • Have excellent interpersonal and leadership skills and the ability to influence others
  • Demonstrate excellent communication skills and an ability to build trusting relationships
  • Have experience in managing P&Ls
  • Show solid previous experience and understanding of Oilfield Chemicals business including financial acumen
  • Have previous experience as a leader in an OIC product line
  • Ability to communicate in French


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

The Good Stuff

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:


  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.