Company: SLB
Skills: Petroleum Engineering, Cementing
Education: Bachelors/3-5 yr Degree
Location: Aberdeen, Scotland, United Kingdom
Skills: Petroleum Engineering, Cementing
Education: Bachelors/3-5 yr Degree
Location: Aberdeen, Scotland, United Kingdom
Customer Engagement Specialist (Cementing)
Aberdeen
Permanent Full-Time Position
Competitive Salary + Hybrid Working + Healthcare + Pension + Life Insurance
SLB are seeking a highly motivated and experienced Customer Engagement Specialist to join a dynamic team in the oil and gas industry, with a specific focus on cementing operations. As a Customer Engagement Specialist, you will be responsible for building strong relationships with our customers, understanding their needs, and providing exceptional service and solutions.
What can SLB offer you?
- Competitive salary and overall package
- Flexible hybrid working to fit around your lifestyle
- Work within a supportive and committed team
- Tailored progression plan tailored to each individual to ultimately benefit you
Responsibilities:
- Serve as the main point of contact for our customers in cementing operations, ensuring excellent customer service throughout the engagement process.
- Understand customer requirements and provide appropriate recommendations and solutions to meet their needs.
- Collaborate with internal teams, including engineering, sales, and operations, to ensure seamless project execution and customer satisfaction.
- Proactively identify opportunities for upselling and cross selling our products and services to maximize revenue.
- Manage and coordinate projects from start to finish, ensuring timely delivery, adherence to budget, and customer satisfaction.
Qualifications:
- Bachelor's degree in Petroleum Engineering, Chemical Engineering, Business, or a related field.
- Proven experience in the oil and gas industry, with a specific focus on cementing operations.
- Strong technical knowledge of cementing techniques, products, and services.
- Excellent communication skills, both written and verbal, with the ability to communicate complex technical information effectively.
- Exceptional customer service skills, with a customer-centric mindset and the ability to build strong relationships.
We believe in fostering a diverse and inclusive work environment, and we strongly encourage interested candidates to submit their CV. We will reach out directly to all successful candidates to discuss the role in more detail.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.