Customer Order and Fulfillment SpecialistVeolia Water Technologies & Solutions Featured Employer
Oakville, Ontario, Canada
Do you have what it takes to exceed customers' expectations? We're looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction.
Working in the Customer Support team as a Customer Order & Fulfillment Specialist, you are the customer's first point of contact with Veolia Water Technology & Solutions , and will be working directly with our customers, sales team and partners to provide the best fulfillment experience possible. With a focus on operational excellence and customer satisfaction, you will ensure that customer orders are managed with combination of speed, quality and accuracy. You will be working to ensure digital transformation and brilliant fulfillment activities like order management, leverage a mix of problem solving and proactivity to head off issues before they come up. This will be accomplished by sharing your fulfillment expertise from order to remittance in a fast-paced environment
Key activities within this role include, order entry, reviewing/actioning reports, troubleshooting & resolving order issue, updating the customer on the status of their order and resolving issues relating to invoicing and billing issues
To be effective in this role, the you will build and cultivate strong relationships & act collaboratively with sales, distribution partners, customers, and across the entire supply chain team.
What we're looking for:
We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!
SUEZ – Water Technologies & Solutions is now part of Veolia and operating as Veolia Water Technologies & Solutions. With operations in 130 countries and over 10,000 employees worldwide, Veolia Water Technologies & Solutions solves the toughest water, wastewater and process challenges around the globe. Leveraging a comprehensive set of chemical, equipment and digital enabled services and products, the company helps customers optimize water resources and overcome process challenges. Veolia Water Technologies & Solutions serves customers across all industries, including food and beverage, metals and mining, power, pharmaceutical, oil and gas, chemicals, petrochemicals, pulp and paper, and utilities.