

Skills: Customer Service
Experience: 1 + Years
Education: Bachelors/3-5 yr Degree
Location: Villahermosa, Mexico
Responsibilities, authorities and accountabilities
- Responsible for field resource deployment planning and execution to meet customer and business metrics • Interface with the customer service managers on issues escalation • Develop long range forecast for region resource needs • Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
- Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
- Handles standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.
- Handles targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.
Required Qualifications
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).
Desired Characteristics
- Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.