Company: Shell
Skills: Business Analyst
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: London, England, United Kingdom

Mobility is not only Shell's largest customer-facing business, serving over 30m customers per day through 500,000 service champions in over 44,000 sites across 70+ countries, but also the #1 Mobility business in the world. Still, we are on a significant and ambitious growth journey to double the business and thrive through the energy transition. Achieving our ambitions will mean keeping customers at the heart of our business and treating every interaction as a chance to deliver on our purpose of Making Life's Journeys Better.

We're evolving from 'fuels retailer' to 'mobility retailer'- innovating to meet our customers' changing expectations around convenience, product quality, digitalization, and service. This includes continuing to improve the quality of our current products while expanding our alternative energy mosaic (LNG, hydrogen, EV charging and biofuels).

People make the difference real! Mobility is the most customer intimate business in Shell and a front seat to the mobility transition seen from the eyes of customers. A career in Mobility is fast-paced and dynamic whether you are creating a rewards program for our service champions, developing an award-winning app for our customers, developing a community engagement program, or engineering a safe forecourt. Come join us as we embark on the next phase of our ambition focusing on e-mobility and decarbonization.

What's the role?

This role reports into the UK Pricing and Demand Manager, who is responsibility for setting the fuels and EV prices at our company-owned Shell service stations. This role will have direct input and accountability to the fuels and EV pricing strategy, ensuring all stakeholders are engaged and that our initiatives are aligned with business aspirations.

This role will be responsible for maintain our fuels and EV pricing systems, data cleansing and managing pricing changes in a timely manner within the system at both a retail-site and network level.

Moreover, we'll entrust you to:
  • Analyse and monitor performance of the network and contribute to pricing strategy discussions at both network and site level.
  • Effectively and timely implement the agreed pricing strategy.
  • Manage and maintain our pricing related tools and systems to correctly calculate prices and business KPIs, in a most rigorous way ensuring optimisation.
  • Generate critical reports to ensure the delivery of business KPIs.
  • Initiate and implement opportunities to improve reporting efficiency
  • Liaise with 3rd parties to on data feeds
  • Liaise with Sales Managers and Retailers to ensure smooth and consistent operation of the pricing process.
  • Work with Global Pricing support teams and other markets to share best practises and IT developments.
  • Clearly present initiatives/projects to stakeholders across the business, with clear communication skills.
  • Fully understand and comply with Anti-Trust Laws and Shells Anti-Bribery and Corruption guidelines.

What we need from you

This role requires an individual who has a thorough understanding of the UK fuels and EV retailing market, the ability to work across boundaries, experience in managing IT systems and has analytical capability to make business decisions through multiple data sets. Furthermore, you will have/be:
  • A proven & solid track record of strategic thinking, setting new strategies and delivering value through these strategies
  • Confidence in evaluating and analysing complex data
  • Ability to find and implement opportunities to improve task efficiency
  • A team player with a passion to collaborate across the UK business and with Global colleagues, and strong stakeholder management, communication and presentation skills
  • Proven ability in using Microsoft Excel and Microsoft Power BI/VBA/R.
  • Curious in nature with a proactive mindset and prepared to be intelligently challenge.
  • An organised self-starter with the ability to multitask and work under pressure.
  • Communication skills necessary for considerable interaction with sites, Retailers and Sales Managers.
  • London-based with expectations of 3 days/week in the office. Some days would require visiting service stations across the country.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they don't feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.

Company Description

Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK's growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.

An innovative place to work

There's never been a more exciting time to work at Shell.

Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
  • We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
  • We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.