Company: Shell
Skills: HR - General
Education: High School/Secondary
Location: Kraków, Lesser Poland Voivodeship, Poland

As HR - International Mobility Advisor you will be the central point of contact to the Shell employees from all over the Globe, who are undertaking international assignments. This role combines project management role and delivery of exceptional employee experience for an end-to-end International Mobility Polices and Process.

You will also be responsible for connecting with line managers, country HR, regional mobility teams and mobility service providers to ensure timely execution and success transfer into location with full country compliance.

If You consider HR as a career path and you have strong communication skills, positive attitude, an open mind and you like working with people, this role could be your chance to start your career in HR Operations!

If you are experienced in HR operations, business HR, customer service or if you have knowledge about international relocation, you should also consider joining our team!

More specifically, your role will include:
  • Manage transfer as a project by holding accountability for and coordinating all transfer activities as per the process & policy.
  • Provide policy advice or/and clarify policy-related questions from the employee and the relocation advisor (and other parties, if necessary, e.g. line managers, business HR).
  • Focus on high-quality customer service in each aspect of the transfer process by applying Exceptional Employee Excellence standards.
  • Cooperate closely with our vendors in making sure all applicable relocation services are delivered in a timely manner.
  • Coordinate the communication & tasks of all relevant parties in the transfer process to deliver their service correctly & timely.

Skills & Requirements :
  • English language - C1
  • Strong application of acquired knowledge, skills, tools, and techniques in managing end-to-end transfer cases.
  • Fast learner - process understanding, determine what fits best for employee's transfer scenario including global and local policies and external circumstances.
  • Process ownership - managing day-to-day activities while being involved in regional activities/workstreams, personal development
  • Following the right ways of working without putting employees and company at legal business risks.
  • Curiosity about personal development within the company
  • Motivated to deliver Exceptional Employee Experience
  • Experience in HR area will be an asset.