What's the role?
The Trading & Supply (T&S) Monitoring & Surveillance (M&S) team has global responsibility for the monitoring & surveillance of the trading practices and business communications in T&S. The Specialist M&S reports into the Senior Regional Specialist M&S and is based in the regional hub.
Purpose and Accountabilities:
- Manage monitoring & surveillance of activities related to specialist product/market area(s), investigating potentially suspicious activity from initial escalation through to resolution.
- Act as SME in chosen product/market area(s), supporting others' investigations related to these products, upskilling the team, and actively identifying ways to improve the coverage, effectiveness or efficiency of surveillance undertaken, based on strong understanding of the product//market area(s) and associated risks and regulations.
The Specialist Monitoring/Surveillance will be expected to:
What we need from you
- Conduct investigation of escalated trading activity, business communications or transactions based on automated alerts, leveraging a strong understanding of market dynamics and a wide range of risks and how they may manifest, to assess for potential market integrity, compliance risk or financial crime.
- Act as SMEs for position limit monitoring undertaken by Analysts and assist with exemptions, account mapping and breach escalations.
- Take ownership of the escalated alerts and conduct level 2 investigation into suspicious activities. Ensuring escalations follow the M&S processes including peer review and team leadership oversight, analysis is completed in a timely and quality manner, assessing whether all avenues have been explored to make the correct determination.
- Assist and provide feedback to Analysts on alert escalations and provide weekly reporting and metrics to management.
- Conduct quality assurance on closed level 1 alerts, assessing that M&S processes have been followed and analysis is of sufficient quality, with the right decisions being reached. Provide feedback and training to Analysts as required.
- Periodically assess and managed the monitored population.
- Proactively review trends and emerging risks/regulations against existing monitoring to assess current coverage and risk areas requiring additional monitoring.
- Undertake targeted monitoring of individuals, desks or transactions based on trigger events, including analysis of trading and communications activities and other available data points, to assess for potential market integrity or other compliance risks, focusing on high-risk and high-complexity areas, while supporting targeted monitoring by Analysts.
- Support Regional Senior Specialists in producing analysis and documentation of information required for STOR/STR filings, investigations and RFI responses.
- Identify and lead changes to surveillance process and automated alerting to drive effectiveness or efficiency improvements, based on market and risk understanding.
- Support compliance change projects as an SME in specific product area, providing insight into requirements and testing.
- Deliver training for M&S team in specialist product/market or risk areas.
- Continually enhance specialist product area knowledge and deep understanding of market integrity risks. Proactively develop insight into chosen area and continually look for ways to improve surveillance coverage.
- Work collaboratively with the other Specialists in the region to deliver as one team. Liaise also with Specialist in other regions to share knowledge and learnings.
- Liaise with and seek advice from Compliance Advisory and other Compliance SMEs as required.
- Liaise with business stakeholders as required.
- Monitoring and Trade Surveillance: Proficient understanding of market integrity risks and how they would manifest themselves across Oil and Energy markets based on strong knowledge of previous cases and the firm's activities.
- Regulatory Landscape Insight: Proficient understanding of market integrity, compliance and financial crime regulations and expectations and the ability to apply these to assess whether the firm's activities are in line with regulations/expectations.
- Market and Product Knowledge: Advanced understanding of oil and energy products and how they trade, including physical markets logistics (covering multiple product areas), and therefore the ability to identify unusual behaviours across complex activities.
- Data Manipulation and Analysis: Desirable: Proficient data manipulation and analytical skills allowing for large data sets to be assessed to identify trending and outliers to support investigations into trading activities.
- Language Skills: Desirable: Additional European or Asian languages
- Core Soft Skills: Proficient communication and collaboration skills, demonstrating the ability to set the right tone and relay information succinctly and/or persuasively to get tasks completed in a timely manner. Advanced business analysis and report writing skills in order to process information, make critical judgements and present findings in a clear and concise manner.
- Management: Ability to manage small teams, providing training, support, and mentorship to a small number of individuals.
Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK's growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.An innovative place to work
There's never been a more exciting time to work at Shell.
Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
A rewarding place to work
- We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
- We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.