If you are passionate about using technologies to deliver/maximize business value, translate business requirements to functionalities, and working on innovation to improve user-experience, then you can be one of us!
Where you fit inYou will work in a virtual team of global HRIT DevOps organization, responsible for providing HR System Support to all Shell employees, external candidates, and extended enterprise, on implemented HR SaaS solutions (Workday). You will be part of Workday Technical DevOps team, supporting Workday Integrations/Reports that is an integral part of Core HR, TRP, LRN, T&A, COMP and BEN modules.
What's the roleYou will be deeply involved in end-to-end system features implementation, from design, configuration, testing and defects resolution to post deployment maintenance and troubleshooting. You will be required to understand both the technical and business side of HRIT processes, to deliver greater business impact and improved employee experience in a more affordable way.
As an IT Operations Lead - Workday DevOps, you are expected to:
- Actively contribute to value delivery through "One Team - One Goal", "Self-Organizing" and "Continuous Improvement" agile principles. We operate with strong emphasis on teamwork and close collaboration across all roles and functions and ensuring integrity of the end-to-end landscape, data flows and integrations with connected systems throughout the change and deployment lifecycle.
- Troubleshoot issues in Workday landscape & integrations to multiple systems - deploying fixes and/or working with other systems support teams to identify/deploy fix; Monitor end to end Workday landscape using monitoring tools, investigate and pro-actively fix systemic issues either through system changes or working with other systems support teams and fix incidents within agreed timelines ensuring that the end-to-end SaaS landscape remains available, reliable, secure, affordable, and compliant, and deliver configuration changes in Workday through sprints.
- Have a solid understanding of user needs - capture/clarify requirements to enable impact analysis and delivery of committed change requests in Workday through sprints; Exercise robust end to end testing (both positive and negative) and without interruption to the end users.
- Assess vendor releases - including engaging with relevant stakeholders to identify and manage impact
- Stay up to date with Workday Product development and Community, utilizing best practices and technical documentation available
- Engage on daily basis with colleagues from HRIT DevOps Team (Product Owner, Scrum Master, DevOps Analysts, DevOps Engineers, security, Information Risk Management (IRM) & other IT and HR areas specialists) and actively participate in scrum ceremonies
- Support backlog refinement, spring planning and delivery of committed work, by providing technical suggestions, estimating required effort, identifying risks and dependencies, and surfacing impediments.
- Your focus area is Workday Technical and will cut across other applications in HR IT Landscape. You feel accountable for ensuring all activities are executed in alignment with Shell standards and pro-actively manage and mitigate security risks.
- You contribute to the Agile environment by thinking out of the box and continuously wanting to structurally improve the ways of working, the technical stability of the landscape and the speed in which changes are delivered, and by continuously growing into a more and more self-organizing team with the rest of the team members.
What we need from you- Bachelor's Degree or equivalent and Min. 9+ years of working experience in information technology
- Extensive technical knowledge & configuration skills in Workday Compensation and Adv. compensation (Merit and Bonus) Module
- Minimum 3-4 yrs. of Workday Compensation Production Support Experience with active support Annual Merit, Bonus processes
- Good to have knowledge and understanding of Workday release management,
- Good to have Knowledge and expertise in Workday's Tools such as Enterprise Interface Builder ('EIB'), OX & Workday Report Writer
- Strong and proven problem solving, troubleshooting, analytical skills and ability to work in a team oriented, collaborative environment, influencing and showcasing stakeholder management skills, fast paced and handle planned and unplanned responsibilities
- Being proficient in Excel, PowerPoint & Visio and demonstrate Business Analysis and Requirements Engineering/Discovery
- Being knowledgeable in agile methodologies such as Scrum
- Being competent in the English language (both written and verbal) since you will be working with both in-country and remote teams
