Company: Shell
Skills: IT - Software Development
Experience: 9 + Years
Education: Bachelors/3-5 yr Degree
Location: Bengaluru, Karnataka, India

Are you up for the challenge and to gain experience with the latest digital technologies and innovations? The New and emerging capabilities in Digitalization present a unique and interesting set of challenges as many are delivered through vendors and technologies which may not be "traditional IT". This is your chance to play a part in developing products that will drive us to identify and embed modern technologies, that continuously bring us a competitive advantage in IT operations. Join Shell and let us continue to deliver world-class services.

Where you fit

As a Site IT Operations Lead, you will be part of the Software License Management team that operates the holistic software license management environment supporting Project and Technology engineering applications of Shell.

What's the role?

As the Site IT Operations Lead, you will manage the License Environment and ensure processes and tooling are aligned with business needs and data policies. You will be working with business stakeholders to ensure capabilities continue to meet the needs of key business stakeholders. This includes but is not limited to the successful execution of repeatable and consistent software license cost optimization, supporting remediation of compliance gaps and driving continuous process improvement

Other focuses include
  • Understanding a complex Service solution which includes License hosting, entitlement tracking, contract advice, and license usage trends across, entities, Servers and applications.
  • Interface with the Manage service team and Business for all requirements and escalations.
  • Discuss business requirements with the vendor product management team to translate them into the product roadmap.
  • Taking initiative and fostering collaboration and communication between natural team members on technical issues, process improvements, and remediation actions as well as identifying and escalating risks and issues
  • Drive the License management analytics along with the Portfolio and Application operation teams to arrive at optimal license availability
  • Managing license entitlement and distribution to external partners on behalf of Application Owners.
  • Maintain the distribution mechanisms, process, and procedures, in addition to managing requests to distribute, and renew licenses
  • Managing compliance and validation of licenses for all supported applications to ensure compliance with contractual requirements.
  • Identifying and driving opportunities for improvements, including process optimization and cost savings
  • Successfully oversee supplier-delivered projects and activities related to Software License Management within the Global License Service

What We Need from You
  • With a minimum of 9 years of work experience with at least 7 year of related experience
  • With a Bachelor's Degree in Information Technology
  • Knowledgeable in Flexera, Microsoft PBI, IBM Cognos
  • With experience in Software Asset Management
  • With experience in managing licenses for Engineering Applications
  • With experience in Data Analytics report


Shell is a global energy company where we work towards powering progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. In India Shell has its business footprint in Information Technology, Projects & Technology, Finance Operations, Integrated Gas, Downstream & Upstream spread across more than 7 main locations.

An innovative place to work

Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential...

We are creating a space where people with disabilities can excel through a transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there. We are striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. We consider ourselves a flexible employer and want to support you in finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

As an equal opportunity employer, combining our ideas through a creative, collaborative environment and global operations - we have developed and will continue to nurture a unique workplace with an impressive range of benefits to ensure that joining Shell is an inspired and rewarding career choice for everyone.