Company: Baker Hughes
Skills: Reliability Engineer
Education: High School/Secondary
Location: Mumbai, Maharashtra, India


At Baker Hughes, we are building a Talent Community of highly talented and motivated professionals for future job roles. If you match the described job role and are as excited as we are to have you on-board in the future, please hit the apply button to be a part of our Talent Community.

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Senior Site Reliability Engineer

Do you enjoy being part of a successful team?

Do you like working in collaborative teams and solving technical problems?

Be part of a successful team

Our Digital Solutions business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

Digital operations team is responsible for Deployment, reliability and operation of IAPM application deployed either at BH hosted cloud or customer cloud. We obsess over availability by building tools and engineering new systems to automate our platform. This role will be responsible for Infra operation and support (Cloud monitoring & operations)

As a Senior Site Reliability Engineer, you will be responsible for:
  • Developing automated solutions to predict and address potential problems before they result in a service interruption
  • Overseeing and adapt monitoring and alerting systems
  • Identifying potential process improvements across the entire engineering organization
  • Defining and drive architectural enhancements into system to mitigate potential failure points
  • Providing impact assessment and mitigation plan for changes going into the production environment
  • Establishing performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria
  • Providing technical coaching and direction to more junior teammates
  • Ensuring uptime SLA 99.17 and response SLA
  • Configuring tools/system to monitor the infra continuously and pro-actively
  • Building and improve the support work flow and tools
  • Providing feedbacks so support tools and features can be built in applications
  • Tracking the customer versions and latest versions
  • Ensuring the Architecture guidelines received from App arch, Infra arch, security SME are implemented and followed.
  • Applying technology and operational best practices in designing, development and implementation standards and capabilities to enable highly available, scalable and reliable infra.
  • Planing and execute the approved infra/application changes in a specific change window working with Application support focal.
  • Coordinating 24/7 support team comprised of Baker Hughes employees and vendors. Coach and train, and support with high-complexity tasks


Fuel your passion

To be successful in this role you will:
  • Have familiarity with large scale cluster management systems (Mesos, Kubernetes)
  • Have demonstrated ability to script around repeatable tasks (Go, Ruby, Python, Bash, powershell)
  • Have experience with developing cloud-native applications (High Availability)
  • Have ablility to dive into any level of a modern internet service (schedulers, containers, Linux kernel, caching, object storage, distributed filesystems, RDBMS, NoSQL, etc.)
  • Be comfortable with network troubleshooting (tcp dump, routing, proxies, firewalls, load balancers, etc.)
  • Able to troubleshoot and debug applications (web)
  • Be proficient in configuration management systems (Chef, Terraform, Ansible, Puppet, Salt)
  • Experience with configuring, customizing, and extending monitoring tools (Sensu, Grafana, Prometheus, Graphite, Splunk, etc.)
  • Experience deploying and managing infrastructure on public clouds (AWS, GCP, or Azure)
  • Have hands on experience with Azure or AWS operations (monitoring and support)
  • Experience of implementing Operation processes such as user management, back up mgmt., disaster recovery, GDPR, monitoring or other data protection guidelines
  • Experience of supporting and providing Technical support for microservices based applications
  • Have hands on experience in troubleshooting infrastructure in different environments (private/public cloud)
  • Experience of implementing Operation processes such as user management, back up mgmt., disaster recovery, GDPR, monitoring or other data protection guidelines
  • Experience of supporting and providing Technical support for microservices based applications
  • Have hands on experience in troubleshooting infrastructure in different environments (private/public cloud)
  • Experience with containerization technologies (Docker, Kubernetes).
  • Working experience of various IPS/IDS, WAF, Threat Detection system implementations, SIEM, whitelisting and DLP technologies
  • Have hands on experience setting up IOT based application infrastructure and interfaces such MQTT, AMQP


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


*Please remember that joining the Talent Community is not an application for any specific job at Baker Hughes but to have the privilege of being considered for an opportunity that suits your profile on priority.

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.