Company: Baker Hughes Skills: Project Management Education: Bachelors/3-5 yr Degree Location: The Woodlands, Texas, United States
Do you enjoy being part of team that provides high-quality technical support?
Would you like the opportunity to collaborate on a wide range of technical products?
Be part of a successful team
Work in this family typically has the objective of demonstrating through test or analyses the performance and implementation potential of a concept. This team is responsible for activities aimed at proving a concept to be valid or technically feasible by the application of scientific and engineering methodologies.
Partner with the best
In this role, as Digital Technical Product Owner , you will manage product quality and initiation of investigation and resolution of product failures, driving continuous improvement with quality processes. You will work with cross functional teams to ensure projects are closed on-time and within budget. Using your extensive technical and leadership expertise, you will manage projects of various size and scope, identifying future enhancement opportunities, improving processes, and driving the technical directions of your products.
As a Digital Technical Product Owner, you will be responsible for:
Managing and prioritizing overall product backlog including defect backlog/bugs, reported defects and product enhancements.
Managing technical support cases ensuring that they are appropriately prioritized, communicated and resolved as per commitment
Managing ITO/OTR requests, engaging with commercial teams to understand requirements, converting into product backlog, and engaging with engineering team to fulfill these requirements
Ensuring that CIR cases are staffed and closed on time. Identifying gaps in products, recommending enhancements/NPIs and engaging with product line management team to prioritize these requirements
Engaging with product engineering team and ensuring that resources are working on the highest priority items
Owning product security and reliability
Acting as the project manager for the larger defects/backlog items being worked to ensure they are executed on time
Fuel your passion
To be successful in this role you will:
Have a bachelor's degree in Engineering or Computer Science
Demonstrate good oral and written communication skills
Have strong interpersonal and leadership skills
Be able to coordinate several projects simultaneously
Have ability to analyze and resolve problems through innovation and creative solutions
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work. Requests for reasonable accommodations due to valid medical reasons, a sincerely held religious belief, or other personal conscience objection will be considered on a case-by-case basis, including but not limited to essential job duties, in accordance with applicable law.About Us: With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.