Company: Baker Hughes
Skills: Field Service Tech
Experience: 4 + Years
Education: High School/Secondary
Location: Houston, Texas, United States


Service Delivery Professional - CWI

Do you enjoy being part of a team that ensures the highest safety and quality?

Do you enjoy being part of a team that provides a high-quality service for our customers?

Partner with the best

The Remote Service Delivery Professional ensures Baker Hughes delivers flawless execution through communicated risk assessments and pre-job planning, active job execution via remote technologies, post job analysis and knowledge sharing. This position is responsible for delivering flawless performance to our customers via the use of technologies that allow job execution from a remote facility (away from the rig site).

The Remote Service Delivery Professional is responsible for executing the job in accordance with internal, regulatory, and customer/contract requirements through strict adherence to our Managing the Job Cycle process. The Remote Service Delivery Professional directs communication including details such as: job details, tool performance, and provides real time work instruction to the customer and field professionals stationed at the rig site.

As a Remote Service Delivery Professional - Completions and Well Intervention (CWI) you will be responsible for:

• Ensuring compliance with Manage the Job Cycle (MtJC) process.
• Real time execution and direction of rig site activities from remote hub Location.
• Executing the operational plan per the contract terms and conditions.
• Providing all real time job monitoring activities and real time decisions regarding changes to the completion and/or well intervention plan.

Communicating such changes to the customer, rig site personnel, and other stakeholders as required.
• Engaging with your team to determine appropriate actions, relying upon experience, standard principles, concepts and techniques
• Taking ownership for knowing the operational status of field equipment at the well site
• Preparing service deliverables in accordance with standard operating procedures, internal management systems or customer agreed procedures

Fuel your passion

To be successful in this role you will:

  • High School Diploma/GED
  • 4+ years' experience in two or more of the following:
    • Fishing Services
    • Intelligent Production Systems (Well Monitoring and Intelligent Completions)
    • Lower Completions (Gravel Pack, GeoFORM, etc.)
    • Multistage Completions
    • SMART Services (downhole wireless telemetry)
    • Thru Tubing Intervention
    • Upper Completions
    • Wellbore Construction
    • Workover Systems


• Minimum four years relevant industry experience
• Strong communication skills, written and verbal
• Ability to work the required scheduled hours per location (12 hour shifts, will vary depending on location)
• An analytical approach to problem-solving and be motivated and focused on results

DESIRED CHARACTERISTICS:
• Be an excellent communicator, able to build a strong network with various stakeholders across business units
• Show strong IT skills, and the ability to multitask whilst using technical equipment
• Be excited to learn new technical skills with regards to digital oilfield and various transmission protocols
• Thrive in a fast-moving environment and enjoy the need to react quickly to find solutions to problems

As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work. Requests for reasonable accommodations due to valid medical reasons, a sincerely held religious belief, or other personal conscience objection will be considered on a case-by-case basis, including but not limited to essential job duties, in accordance with applicable law.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • 7 days on/ 7 days off with some travel possible


Working with Us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train, reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we are committed to achieving net-zero carbon emissions by 2050 and we are always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work. Requests for reasonable accommodations due to valid medical reasons, a sincerely held religious belief, or other personal conscience objection will be considered on a case-by-case basis, including but not limited to essential job duties, in accordance with applicable law.About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.