Company: Baker Hughes
Skills: Engineering Technician
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: Ciudad Del Carmen, Ca, Mexico


Technical Support Engineer

Do you enjoy being part of a successful team?

Would you like to provide technical support for our Drill Bits Product Line?

Join our Drill Bits team!

We are a leader in the oilfield services industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safety and effectively create value for our customers and shareholders.

Partner with the best

The Applications Engineer ensures Baker Hughes can deliver flawless execution through involvement in pre-planning, job execution, and post-job analysis. This position delivers a technical job program that maximizes our opportunity to meet the objectives in line with the contract terms and conditions.

As Technical Support Engineer, you will be responsible for:

• Ensuring compliance with Manage the Job Cycle (MtJC) process

• Providing sales support and product application recommendations

• Coordinating to implement area specific product strategies and best practices

• Performing offset well analysis to understand application hazards and incident potential

• Providing technical guidance and presentations to customers relating to product performance and new drill bit technology

• Investigating unusual or unsatisfactory product performance to determine root cause and preventative actions

• Documenting any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes

• Providing direct instruction and supervision to junior Field Engineers on day-to-day work and activities

• Conducting all business activities in accordance to Baker Hughes HSE policies, Legal Compliance requirements

Fuel your passion

To be successful in this role you will:

• Have bachelor's degree in Engineering

• 5+ years of oilfield industry experience in drilling

• Demonstrate previous experience client-facing roles

• Able to fluently speak and write in Spanish and English

• Have exceptional organizational, analytical and problem-solving skills

• Have ability to manage, develop, coach and mentor teams across organizational boundaries

• Demonstrate technical knowledge in roller cone, PDC and hybrid bits

• Demonstrate technical knowledge in hydraulics, drilling fluids, drill string, directional drilling, drilling parameters optimization and IADC dull grading

• Be proficient in Time and Depth based, data analysis, Drilling and Drill Bits Hydraulics and Torque & Drag Calculations

• Be proficient in use of computer-based programs related to application of products, including MS Office, have knowledge of Business Intelligence tools (Power BI, Tableau) and Data Visualization tools (ex: WellCAD) preferred

• Have availability to work on Field Incidents related to products/services, travel to rig sites, customer facilities, meetings.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.