Company: Baker Hughes
Skills: Chemist
Experience: 3 + Years
Education: Bachelors/3-5 yr Degree
Location: Oklahoma City, Oklahoma, United States


Do you like creating winning business strategies to help grow our business?

Do you enjoy leading a team that delivers winning solutions to our customers?

Join our Upstream Chemicals Sales Team!

Our Upstream Chemicals team oversees our chemical technology solutions for hydrocarbon production, transportation and processing. We are a leader in oil and water separation technology and in solutions to control corrosion, deposition, bacteria's. We provide chemicals and support to enhance plant processes, improve productivity, manage water treatment, and resolve environmental issues.

Partner with the best

As Technical Support, you will be responsible for:
  • Accountable for product line service delivery performance within the region
  • Ensure all activities are carried out in line with our non-negotiables and cultural pillars
  • Work closely with the Service Delivery Managers to understand activity forecast and verify appropriate resource mix to enable flawless execution and on-time delivery
  • Conduct readiness review of personnel, equipment, facilities to deliver business plans and customer expectations and escalate to global team as necessary
  • Oversee our Technical Response Team, providing first response to the field when faced with technical challenges
  • Customer Engagement
    • Participate with in local business performance reviews meeting with key accounts
    • Participate in high impact incident response with local customers
  • Drive Consistency
    • Ensure transactional discipline and adoption of managing the job cycle process and content
    • Ensure trained and competent personnel perform each activity
    • Peer review full job package (job program and resource allocation) for critical wells (as nominated by clients or by recent high impact incidents)
  • Drive Continuous Improvement
    • Identify any gaps in local capabilities and develop improvement plans to ensure compliance with global standards
    • Field incident management process reporting, root cause determination, corrective actions, and closure
    • Monitor KPI to evaluate effectiveness of operational activity
    • Action any deviation from KPI targets to drive continuous improvement
  • Drive Productivity
    • Execute on remote operations and/or multi-skilling strategy to drive service delivery productivity
    • Assign technical job planning and support resources to work with Service Delivery Coordinator to develop job programs in line with requirements


Fuel your passion

To be successful in this role you will have:
  • Have a Bachelors degree with 5 years of related experience
  • Demonstrate a solid technical background gained in a technical support function, or a sales/commercial environment
  • Have experience with production chemicals to assist wellbore stimulation
  • Have knowledge of Facility treatment
  • Be happy to travel to regional locations in North America to work with customers
  • Be able to lead and manage multiple priorities and projects simultaneously
  • Have a natural ability to engage, influence and build relationships with customers and teams across the business
  • Have good problem solving and troubleshooting skills with a hands-on approach


As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work. Requests for reasonable accommodations due to valid medical reasons, a sincerely held religious belief, or other personal conscience objection will be considered on a case-by-case basis, including but not limited to essential job duties, in accordance with applicable law.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • Occasionally remote working from home or another work location when not at customer sites
  • Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work.About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.