Company: Baker Hughes
Skills: HR - Trainer / Instructor
Experience: 4 + Years
Education: Bachelors/3-5 yr Degree
Location: Florence, Tuscany, Italy

The newly created Knowledge Services (KS) business unit operates within Turbomachinery and Process Solution (TPS) Services organization and incorporates the capabilities and portfolio of Customer Training, Digital Services, Advanced Engineering and Advisory Services to create a new commercial offering and portfolio.
Reporting to the Knowledge Services Delivery Leader, the Technical Trainer will contribute to the design, preparation and delivery of training courses aimed to Baker Hughes Customers' personnel. The courses which will fall under the responsibility of the Technical Trainer will be mechanical and operational training, with focus on centrifugal compressors, steam turbines, pumps, and reciprocating compressors. The trainer would eventually be asked to then expand responsibility beyond the named asset and support also on gas turbines, both aero-derivative and heavy duty.
The Technical Trainer will also support Customer Training (CT) product innovation and sustain our business growth and market penetration. The development of talents is a key pillar for the Knowledge Services strategy and the market condition with a new workers' generations stepping in, creates new opportunities and requirements in terms of learning solutions. Contributing to improve the learning design and innovate the CT solutions will be part of the priorities for this role.

Responsibilities, authorities and accountabilities
  • All field services training related activities for both employees and customers, including delivering product, system and process trainings
    and providing ongoing support to ensure the standard and quality of field service execution
  • Works together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.
  • Handles standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department.
  • Handles diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Required Qualifications
  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services). Minimum of 3 additional years of experience in Training.

Desired Characteristics
  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.