Company: Baker Hughes
Skills: Customer Service
Education: High School/Secondary
Location: Fót, Hungary


Customer Service Representative - English speaker

Are you a Customer Care Specialist looking for a new opportunity?

Do you enjoy being part of a successful team?

Join our Global Customer Service team

Our Customer Service Team delivers Order Entry, Inside Sales and Administration activities, as well as acting as one of the main pre- and after-sales customer contact points, responsible for managing fast and effective exchange of commercial information between Field Sales, Distributors, Supply Chain/Logistics and other departments that exceeds customer expectations.

Partner with the best

As a Customer Service Representative, you will phone, email and web support to Field Sales, Service, Distributors, Dealers, Customers for information on lead times, status of internal / external sale orders and/or return authorizations, shipments of materials, expediting of shipments and or material; including tracking/managing internal & external customer issues.

As a Customer Service Representative - English speaker, you will be responsible for:
  • Handling phone/ email/ web queries to internal teams and Customers/Distributors for information on lead times, status of sale orders, return authorizations, shipments of materials and expediting of shipments.
  • Managing allocated key accounts and regions, and back up other regions.
  • Co-ordinating service/goods Inwards to coordinate the return of material for repair and or restock
  • Entering effectively customer's data, agreements, return authorizations, training registrations, sales orders and invoices using departmental service goals and objectives.
  • Working in cooperation with team members from Sales, Inside Sales and technical support to help resolve issues and find improvements to prevent those issues arising again


Fuel your passion

To be successful in this role you will:
  • Have previous experience in working with Customers
  • Have a commercial apprenticeship or similar and / or relevant experience
  • Have excellent oral and written communication skills in English
  • Have flexible and motivated personality


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.