Company: Peterson
Skills: IT - Sys Admin & Support
Experience: 2 + Years
Education: High School/Secondary
Location: Heysham, England, United Kingdom

Office Administrator - Heysham                                          

Job function/Scope:

Responsible for accurately collating data into spreadsheets for month end and client reporting. Ensuring stationery and required items are ordered according to company procedure.  Minute meetings and answer telephone enquiries.  Input weekly timesheets into the system and send reports to Payroll. Ensuring that the base skills & competency matrices are maintained and ensuring both service delivery and team targets are met in accordance with customer or company requirements. Support Operation Manager and Business Manager for administrative duties when required. 

Roles & responsibilities:

  • Act as first point of contact for the department, ensuring all visitors are signed in and inducted before directing them to the appropriate staff or clients
  • Answer telephone calls and deal with enquiries
  • Raise purchase orders
  • Code recharge and general ledger invoices
  • Input weekly and monthly timesheets
  • Maintain spreadsheets and information across systems
  • Minute and distribute meeting minutes
  • File all base documentation
  • Ensure notice boards have up-to-date information
  • Participate in Safety meeting where necessary and take minutes.
  • Empowered to "stop the job" if an action is considered unsafe and report to line supervisor.
  • Comply with all relevant company work instructions and procedures for each job function.
  • Comply with Level 1 of HSE Employee Responsibility and Accountability.
  • Comply with level 1 of Values & Behaviours

Performance Measure

  • Accuracy of data
  • Accuracy of invoices
  • Customer satisfaction
  • Compliance statistics


Qualifications and experience

  • Microsoft Office experience - Good to have
  • Full Training will be provided.

Core Competencies 

  1. Communication - Excellent communication and interpersonal skills, you will be able to build strong working relationships with all levels and be able to influence and collaborating with others the ease.
  2. Customer Focus - A commitment to providing a good customer service.
  3. Personal Integrity - Builds trust and respect and maintains standards of honesty and integrity.
  4. Team Working - Ability to work within a team and on own initiative.
  5. Reliability - Takes responsibility for personal performance.
  6. Results Orientation - Striving to improve or meet a standard of excellence.
  7. Commitment to Safety - Takes responsibility for both their own safety and that of their colleagues.


Our Company

From our roots in agricultural inspections, Peterson and Control Union have been operating for nearly 100 years in the field of logistics, quality, certifications and risk management. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, energy, forestry, sustainability and textiles.


Peterson offers safe, reliable and value added risk management and logistics solutions to the energy, shipping and agricultural industry globally from strategic locations. Additionally, we offer specialist activities including inspection and certification of a broad range of products. Founded in 1920, Peterson is non-stock listed and family-owned. Together with sister company Control Union we operate in over 70 countries worldwide.


Peterson operates across many different industries. From agriculture to coal and minerals and from oil and gas to biofuels and biomass, together we are One Peterson. We offer three core activities, namely quality assurance, integrated logistics and related activities. Related activities include recruitment, procurement, project and consultancy services.