Company: Baker Hughes
Skills: Field Service Tech
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia


Service Delivery Coordinator

Would you like to take ownership of a team delivering service to our customers?

Do you enjoy being part of a successful team?

Join our Team!

At Baker Hughes our purpose is clear. We take energy forward making it safer, cleaner and more efficient for people and the planet. Our team partners with the business to effectively enable and sustain change to improve our performance.

Partner with the best

As Service Delivery Coordinator, you'll ensure flawless execution and on time delivery for the assigned projects. You'll coordinate the required job activities to ensure Baker Hughes execute the job in line with ours and customer expectations. You'll work on a team and be required to satisfy our customer requirements.

As a Service Delivery Coordinator, you will be responsible for:

 

  • Ensuring all activities are carried out according to our non-negotiables and our cultural pillars.
  • Overseeing the budget and P/L for the area of responsibility. Develop team in line with competency and training programs for their respective positions as well as future career plans
  • Collaborating with sales/comms teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity).
  • Ensuring flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and by developing Quality plans in line with our job cycle process.
  • Ensuring that the team fully understand the contracts/quote for their assigned job portfolio to ensure we harvest our contracts and collect what we are owed.

 


Fuel your passion

To be successful in this role you will:

 

 

  • Have a Bachelor's degree or a high school diploma/GED
  • Have at least 5 years of working experience as as Field Service Coordinator
  • Be a good team player and display good communication skills
  • Have excellent interpersonal and leadership skills
  • Be an experienced problem solver, with a methodical approach to solving difficult customer issues
  • Be able to provide, practical, hands-on technical guidance and support to your team

 


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Normal Working Hours, Monday to Friday

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

 

 

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

 


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.