Company: Baker Hughes
Skills: Environmental, Safety & Training, HSE Auditing, HSE Manager / Advisor
Experience: 7 + Years
Education: Bachelors/3-5 yr Degree
Location: Houston, Texas, United States


HSE, Crisis, and Quality Communications Lead

Would you like to work with a global team?

Are you a Communication Leader looking for a new opportunity?

Join Our Business Communications Team

Our team provides a broad range of communications functions and services across a unit or units which can be at various levels within the organization.

Partner with the best

The HSE, Crisis, and Quality Communications Lead, in partnership with senior business leaders, is responsible for overseeing communications activities, managing change initiatives, and supporting external activities to support the Health, Safety, and Environment, Security, and Quality function of Baker Hughes in achieving business targets. This role will also manage communications activities for the company's COVID-19 response and other crisis/ emergency response programs.

The successful candidate will be able to manage and influence multiple stakeholders and empathize with colleagues at all levels of the organization and across multiple cultures. He/she will need to build constructive and effective relationships and rapport with function leaders to create communications plans that connect function priorities to desired outcomes, in alignment with the broader Baker Hughes business strategy and priorities.

In addition, this role will be responsible for developing innovative and creative communications campaigns and managing related activities around the company's COVID-19 response. You will also create communications to support a broad range of potential crisis or emergency response situations and will lead/support communications for one or more of the company's crisis management teams.

This role will also work with the broader global communications team to partner on cross-functional communications initiatives and change management activities.

You will also support external engagement/positioning opportunities to help inform and drive thought leadership on themes related to the field (e.g. health, safety, and environment, crisis, and quality). Further, this role will manage communications operations, including tracking, measurement, and analysis of related communications, engagement, and change programs.

This is a communications generalist role requiring strong writing, creative content creation, project management, and prioritization skills - and keen attention to detail is imperative. The position requires an entrepreneurial and creative mindset with an ability to successfully navigate all aspects of corporate communications and thrive in times of uncertainty in a matrix, global organization. The right candidate must be able to bring quick thinking to act and execute quickly in high-pressure situations and have a curiosity for exploring new and contemporary communication approaches, channels, and measurement.

This role reports functionally to the HSE, Crisis, and Quality Communications Manager.

As an HSE, Crisis, and Quality Communications Lead, you will be responsible for:

  • Developing and executing comprehensive employee communications and change management plans/campaigns for the HSE, Security, and Quality function of Baker Hughes
  • Planning and executing internal events such as town hall meetings and supporting the functions communications operating rhythm.
  • Counselling leaders and key personnel on contemporary communications techniques and identifying the best channels to communicate to employees as well as demonstrate measures of success for such programs
  • Developing and/or serving as the lead writer for a broad range of communications such as publications, briefings, speeches, presentations, announcements, etc. for use with both internal and external audiences in support of the business strategy
  • Evolving and overseeing the function's communications channel strategy and ongoing maintenance and measurement of its respective communications channels
  • Creating and managing content for the company's COVID-19 and/or crisis/emergency response hubs
  • Driving storytelling for key activities, such as industry partnerships, awards, and key milestones, or other function initiatives as applicable
  • Maintaining digital calendar for promotional activities and communications aimed at various internal/external audiences
  • Partnering with Global Communications HQ, product companies, and regions to oversee tactical delivery of activities/campaigns
  • Driving the continuous modernization of employee experiences via digital, mobile, broadcast, online, print, and in-person channels to encourage two-way dialogue between employees and leadership
  • Continuously monitor, measure, and evaluate the effectiveness of communication efforts


As part of our commitment to the health & safety of our employees, customers, and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work.

Fuel your passion

To be successful in this role you will:

  • Fluent in written and spoken English
  • Bachelor's degree within communications from an accredited university or college
  • Minimum 7 years of experience in internal and external communications within a global organization.
  • Experience successfully influencing stakeholders and teams
  • Experience in leading communications in crisis or high-pressure situations
  • Demonstrated ability to create the strategy, develop and implement effective communications and change management campaigns
  • Strong experience in contemporary communications tools and techniques


Desired characteristics:

  • Rigorous attention to detail
  • Strong interpersonal, writing, and presentation skills with the ability to conceptualize, structure, write and present compelling stories for a wide range of audiences
  • Ability to work well with different cultures and build and foster a network with many constituents at all levels and in a matrix organization
  • Clear thinker with the ability to translate business goals into meaningful employee communications
  • Ability to work independently in a fast-paced environment and manage multiple projects while maintaining a high quality of work
  • Ability to work in high-pressure, crisis, or uncertain situations while creating high-quality deliverables, quickly
  • Broad knowledge of print, video, and digital media technologies
  • Understands the need and usage of qualitative and quantitative campaign reporting metrics and quickly adopts learning within the area
  • Ability to absorb, digest and distil technical subject matter into clear and concise content for communications, briefings etc.
  • Self-starter who is highly accountability for his/her actions
  • Ability to see and drive change
  • Able to effectively manage multiple, simultaneous priorities
  • Highly inclusive, strong collaborator and team player
  • Excellent business acumen and executive presence
  • Ability to manage and work with third party agencies to drive successful project execution


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

  • Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize
About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.