Company: Cammach Bryant
Skills: Technical Manager
Education: Associates/2 yr Degree/Diploma
Employment Type: Full Time Salaried Employee
Location: Aberdeen, United Kingdom

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: United Kingdom


Our client is looking for a Medical Technical Trainer - Medical Breathing Apparatus for a permanent position, can be based in Blyth or Aberdeen.

 

ROLE

 

  • Accredited technical training to internal & external customers on assigned devices / care area / product line.
  • Specialised service support on assigned devices / care area / product line to internal & external customers.
  • To meet & exceed the expectations of all customers whether internal or external

 

RESPONSIBILITIES

 

  • All employees have a responsibility to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties. (Do not remove)
  • To ensure high levels of customer satisfaction by providing responsive and high-quality service training for company products.
  • To promote company training, products and services.
  • Provides courses (prepare and deliver training) & documentation for technical training both internal & external at required locations & customer sites
  • Support technical corrective actions for own devices / care area / product line
  • Feedback quality situation and issues on specific devices to Quality Department
  • Provides support to sales for offers / quotations / tenders
  • Responsible for problem solving within competency or escalation as appropriate
  • Maintains communication & documentation relevant to the quality system & process landscape
  • Remain updated on new market developments within related Industry
  • Supports other departments with regard to technical aspects
  • Involvement in management of incident reporting
  • Internal training - products, updates on existing devices
  • Complete offsite assessments as necessary to approve facilities
  • Feedback on product usage in the UK
  • Resolution of sales query to installed base
  • Assist in interview process as required to support responsible manager
  • Assist in creation of new training products & services
  • The tasks and responsibilities above are typical of the duties the postholder will be expected to perform. It is not necessarily exhaustive and other duties of a similar nature and level may be required from time to time.

 

 

REQUIREMENTS

 

  • Degree level or Higher education certificate in related subject
  • Possess or be willing to attend a recognised teacher training program such as City & Guilds course 7302 or 6303 PTLLS & 6304 CTLLS, Post Graduate Certificate in Education or equivalent.
  • Knowledge of the company and other market place products is desirable
  • Significant related experience in appropriate industry sector
  • Ideally a high level technical & practical knowledge a relevant engineering discipline.
  • Desired teaching experience within related discipline or market sector
  • Customer focus with a positive attitude towards solving customer problems
  • Ability to communicate professionally with customers and present a positive image of the company
  • Excellent inter-personal skills from an instructional perspective
  • Full driving license.
  • Undergo a standard CRB check
  • Fluent English
  • Expertise in use of software applications such as MS Office
  • Organisational skills
  • Capacity to transfer knowledge to delegates
  • Customer orientation
  • Ability to organise and prioritise
  • Ability to work as part of a team
  • Reliability
  • Communication
  • To  be trustworthy & honest