Company: Baker Hughes
Skills: IT - Sys Admin & Support
Education: Bachelors/3-5 yr Degree
Location: Ciudad del Carmen, Campeche, Mexico


Services Specialist - Technical Support

Are you a Technical Support Engineer looking for an interesting opportunity?

Do you enjoy being part of a successful team?

Join Baker Hughes Drilling Services Team!!

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment which is beating heart of our work. We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools.

Partner with the best

To be responsible for providing Wellbore Positioning & Drilling Optimization services from a remote Operations Center.

As a Services Specialist - Technical Support, you will be responsible for:

• Leading technical support, configuration, and monitoring of real-time data from well site systems.

• Ensuring compliance with Service Level Agreements

• Working with Baker Hughes and customer groups to ensure service and information are fully aligned.

• Providing service deliverables to both internal and external customers.

• Working with well site engineers and customers in identifying and evaluating potential inefficiencies in drilling operation.

• Mentoring Remote Field Operations personnel.

• Providing high level of technical support to well site and office-based customers.

• Recognizing and improve on process inefficiencies, trouble shoot systems and perform root cause analysis.

Fuel your passion

To be successful in this role you will:

• Bachelor's degree from an accredited university or college

• Be able to understand of common drilling practices across a wide range of environments

• Have attention to details and confidentiality.

• Be a good team player and display good communication skills

• Display the ability to communicate professionally with customers and build relationships

• Have knowledge of use of software applications including MS Office, e-mail clients, and web browsers.

• Have experience in one or more areas such as Directional Drilling, MWD/LWD, Surface Logging.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Standard working schedule supporting the client's needs

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner, and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.