Company: Baker Hughes
Skills: Field Service Tech
Experience: 4 + Years
Education: Bachelors/3-5 yr Degree
Location: Ciudad del Carmen, Campeche, Mexico


Technical Support-Drilling Services

Do you enjoy being part of a successful team?

Are you a Service Specialist looking for an interesting and inspiring opportunity?

Join Baker Hughes Drilling Services Team

At Baker Hughes our purpose is clear. We take energy forward making it safer, cleaner and more efficient for people and the planet. Our team partners with the business to effectively enable and sustain change to improve our performance.

Partner with the best

As a Service Specialist you will be responsible for Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request

As a Services Specialist - Technical Support, you will be responsible for:

• Owning the resolution of post-sales technical customer issues. Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the "level" of skill set increases.

• Working together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.

• Handling standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.

• Handling targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Fuel your passion

To be successful in this role you will:

• Bachelor's degree from an accredited university or college (or a high school diploma / GED

• Have 4 years of experience in Services).

• Be able to demonstrate good oral and written communication skills

• Demonstrate effective communication, interpersonal and leadership skills

• Have strong problem solving skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Standard working schedule supporting the clients needs

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.