Company: Baker Hughes
Skills: Chemist, Mechanical Engineering
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia


Product Service Engineer

Are you a Service Engineer looking for an interesting and inspiring opportunity?

Are you passionate about being part of a successful team?

Join our Turbomachinery Services Team!

Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.

Partner with the best

Responsible for all activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters.

As a Product Service Engineer, you will be responsible for:

 

  • Handling the responsiveness and timeliness metrics for Customer Claim Management cases in her/his area of responsibility.
  • Leading troubleshooting and initiatives with broad scope and high impact to the business. Investigates technical issues and define the recovery strategy
  • Coordinating multifunctional teams to deliver root cause failure analyses (RCA), in strong cooperation with BH iCenter M&D team, if applicable.
  • Providing technical support to site team during plant outages and follow up the implementation phase, supporting the responsible functions
  • Remaining current in the state of the art within own technical specialty for new products introduction activity, performance improvements, cost reductions and problem resolutions.
  • Defining the execution plan and manages issues within functional area of expertise, in agreement with the overall strategy of Product Service and Services Engineering.

 


Fuel your passion

To be successful in this role you will:

 

 

  • Have a Bachelor of Science in Engineering, Physics, Chemistry
  • Have 5+ years of experience in Heavy Duty Gas Turbine or Centrifugal Compressor design, manufacturing, repair or product service and/or 2-3 years of field experience in Turbomachinery Rotating Equipment, and/or Troubleshooting role
  • Have good knowledge of vibration analysis and troubleshooting, basic thermodynamic and performances calculation.
  • Able to read project drawings, design specification, update as running, read and interpret datasheet and BoM
  • Have fluency in English language

 


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• 5 days/week, 8 hours per day, working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.