Company: Baker Hughes
Skills: Chemical Engineering, Chemist, Technical Manager
Experience: 15 + Years
Education: Bachelors/3-5 yr Degree
Location: Dubai, United Arab Emirates


Regional Technology Manager (Technical Service Delivery Manager)

Do you enjoy being part of a team that provides high-quality project delivery for our customers?

Do you enjoy creating innovative and strategic solutions to solve complex problems?

Join a team that delivers flawless projects

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our highly experienced Technical Support Team provide pre-job planning, delivery and post-job completion support for our extensive range of technology products and tools for oil and gas production systems.

Partner with the best

As a Technical Service Delivery Manager, you will ensure flawless execution by leading a team focused on technical needs for the region and team and customer support. You will take ownership for the performance and product portfolio for the MENATI region . You will collaborate with cross-functional teams to build consistency and execution excellence, while maximizing our revenue.

As a Technical Service Delivery Manager, you will be responsible for:

• Collaborating with Service Delivery Managers to understand activity forecast and provide resources to enable flawless execution and on-time delivery

• Conducting readiness review of personnel, equipment, facilities to deliver business plans and customer expectations and escalate to global team if required

• Participating in local business performance reviews meeting with key accounts and in high impact incident response with local customers

• Building consistency through the job-cycle process to ensure trained personnel perform each activity which is then checked and verified by team members

• Utilizing KPI's to identify gaps in operational areas and processes to shape continuous improvement

• Partnering with remote workforce and coordinators to assign technical job planning and support resources to drive service delivery productivity

• Support the MENATI region with all aspects from a technical concern

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's degree in related field (Engineering/Science)

• Demonstrate solid, related and relevant work experience - have a minimum of 15 years of experience

• Have a strong chemical/chemistry background

• Have excellent leadership, great interpersonal, influencing and planning skills

• Show the ability to manage, develop, coach and mentor teams across organizational boundaries

• Be able to work in a global matrix organization

• Show a thorough understanding of Profit and Loss and technical job planning requirements

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working remotely from home or any other work location

• Working flexible hours - flexing the times you work in the day

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.