Company: Wood
Skills: Operations Management
Education: Masters Degree
Location: Northampton, United Kingdom

Overview / Responsibilities

Wood is currently recruiting an Operations Manager to be based in Northampton.

Main Purpose of the job:
  • Supports and guides the growth, development, and delivery performance across country / region, supporting the development of strategy and delivering related business plans
  • Accountable for safety, technical and project financial performance across country / region, assuming budgetary and P&L responsibility in line with EAAA director and demonstrating clear safety leadership; achieving monthly and annual targets and embedding company values
  • Provide guidance and direction to support teams in the day to day management of project delivery, ensuring appropriate controls and governance are in place and ensuring Wood is working to the highest possible standards of integrity, safety, quality, and operational excellence
  • Lead and direct all project management activities in line with Wood AI PMO
  • Control and manage the supply chain in line with Wood purchasing procedures
  • Produce solutions to complex strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance
  • Manages ongoing business, responsible for budget setting and delivery, contracts, capacity and resource management, and capability management. May be delivering a number of services and capabilities, may manage a single major office or facility or multiple smaller offices / facilities

Accountabilities and Responsibilities:
  • Project Margin responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable / billing and cash collection
  • Focal point for all project management activities from individual Project Delivery to Project Management in line with AI PMO
  • Deliver performance management objectives, agreed business plans, budget and targets and report on both opportunities and risks impacting on the business
  • Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting
  • Ensures financial, safety, and quality controls and compliance to company policies
  • Establish and implement policies, and ensure appropriate governance mechanisms for continuous monitoring of their proper implementation
  • Participate in technical audits and peer reviews
  • Ensure our people and the worksites at which they operate are safe and well managed
  • Ownership of HSSEA matters across assigned area: ensure HSSEA values are delivered and adhered to at all times, proactively leading and demonstrating safety behavioral values. Lead and focus the team to attain all HSE plans, supporting continuous improvement and ensuring legislative compliance
  • Support resolution of any legal claims in collaboration with legal and other

Business Growth:
  • Deliver growth in the areas of responsibility through close collaboration with Business Development
  • Develop and own business plan
  • In support of continued growth, ensure that the organisation develops responsive, dependable, and cost - effective services
  • Foster and enhance customer relationships with open, honest, and effective communications
  • Ensure compliance with contracting policy and standards of ethical conduct

Skills / Qualifications

  • Facilitate open and effective communication to optimise delivery of objectives, maximise team performance and achieve continuous performance improvement
  • Generate team spirit, enthusiasm and passion and pursue the eradication of unproductive practices and negative mind - sets to create a vibrant culture of positive thinking and attitudes
  • Overall accountability for effective recruitment, selection, and retention of talent within assigned area
  • Identify and support development of talent, effective performance and capability management of teams and direct reports, dealing with underperformance in a prompt, professional manner
  • Responsible for ensuring employees within remit are competent to carry out assigned duties
  • Passionately pursue and support, demonstrate and embed company values

  • Degree qualification in Engineering Discipline, or related technical field OR degree qualified in a commercial / business discipline with significant experience in a technical organisation
  • APM, MPM / PMP, Prince2 Practioner, Scrum Master or equivalent

Knowledge, skills, and experience:
  • Recognised track record of successful operational and strategic delivery of complex automation projects in multiple industry sectors
  • Recognised track record in the project management and delivery of complex automation control projects
  • Experience of customer facing communication
  • Strong relevant technical expertise or commercial / business management applied in a technical organisation
  • Understanding of Wood management systems
  • Understanding of Wood PMO and project management tools
  • Knowledge of current HSSEA and other legislation as applicable in the industry
  • Team building skills - motivating people, proactively enabling cross functional best practice
  • Business awareness and commercial acumen to contribute to the competitive advantage of the business

Personal Attributes:
  • Strong influencer, negotiator, and mediator
  • Flexible to respond and adapt to changing internal and external context
  • Decisive, with ability to make decisions and follow through, ensuring learnings are captured
  • Exceptional communicator both verbally and written
  • Strong team builder, listens to needs of team, and capable of identifying and adopting best practices
  • Pragmatic in approach with a strong commercial bias and ability to balance commerciality with operational excellence
  • Safety focused with an uncompromising approach to risk management
  • Customer focused - develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value
  • Ability to make decisions and follow through, ensuring learnings are captured
  • A motivated self - starter, who can self - direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required
  • Critical thinker with problem solving abilities

Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Wood is a global leader in consulting and engineering across energy and the built environment, helping to unlock solutions to some of the world’s most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. At Wood our common purpose is to ‘unlock solutions to the world’s most critical challenges.’ Through the delivery of our Consulting, Project and Operations solutions across energy and the built environment we deliver exceptional returns for our clients, our people, our investors and the communities where we live and work. Visit us at and follow us on Facebook and LinkedIn.