Company: Baker Hughes
Skills: Customer Service, Slickline, Wireline
Experience: 10 + Years
Education: Bachelors/3-5 yr Degree
Location: Nunawading, Victoria, Australia


Join our Wireline / Slickline Team in Australia

Baker Hughes Wireline / Slickline Services deliver exceptional downhole mechanical, perforating and formation evaluation services to meet out client requirements to monitor, extract and maximise their well's potential to meet the growing energy demand of today.

Partner with the Best

As a Customer Service Manager for Baker Hughes Wireline and Slickline services, you will be working closely with technical representatives from our clients to ensure that Baker Hughes downhole services are delivered safely and efficiently every time. By understanding well objectives, you will be able to effectively identify matching Baker Hughes Slickline and Wireline services that maximize hydrocarbon recovery and well abandonment requirements for our clients

As a Customer Service Manager, you will be required to:
  • Maintain excellent personal relationships with the client in an office environment
  • Be involved in operations planning for the delivery of best in class wireline and slickline technologies for execution at the wellsite
  • Be able to manage multiple deadlines
  • Be able to identify and document technical risk to service delivery
  • Work in conjunction with the service delivery coordinator to develop Service Delivery Plans for execution at the wellsite
  • Adhere to contractual requirements and work within commercial frameworks provided


Fuel your passion

To be successful in this role you will:
  • Have Bachelor's Degree in engineering or scientific discipline from an accredited university or be able to demonstrate minimum 10 years relevant product line experience
  • Have previous experience with technical project management in slickline services, with exposure to wireline operations
  • Have an excellent technical background in the delivery of slickline services on platform, Hydraulic Workover and MODU environments
  • Have a good grounding in the fundamentals of wireline services and wireline perforating
  • Have previous experience with customer and account management
  • Have established negotiating skills and demonstrate capabilities in conflict resolution
  • Have excellent oral and written communication skills
  • Have proven Interpersonal skills to work well with colleagues and customers across all businesses and cultures
  • Have the ability to manage multiple project and/or deadlines


Salary Range: AUD 145,000 - 160,000 per annum

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.