Company: Competentia
Skills: IT - Networking & Telecom, IT - Sys Admin & Support
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Contractor
Salary: DOE
Location: Anchorage, Alaska, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: US

Our client, an international Exploration and Production Operator, is currently seeking a Network & Systems Operations Specialist to join their Anchorage, AK, team. This is an immediate opening. Competitive pay and benefits package, with a matching 401K.

Primary Responsibilities

  • Customer Service focused and able to work desk side with all organization levels
  • Support local and remote/network clients with Windows desktop operating system and application support
  • Proficiency with troubleshooting and problem solving technical issues on desktop/laptops, as well as VoIP desk phones, smart phones and tablets
  • Adaptability to team or individual work efforts
  • Ability to multitask and prioritize in a deadline driven environment Skill Profile
  • Extensive knowledge Windows desktop operating systems and MS Office productivity application software
  • Working knowledge configuring/deploying network VoIP telephony, desktops, laptops and other networking equipment
  • Working knowledge desktop & network printer/copier configuration, troubleshooting, and light maintenance
  • Knowledge managing desktop support automation via scripting
  • Knowledge troubleshooting networking connectivity and performance issues
  • Knowledge of PC performance and optimization tools and techniques
  • Knowledge testing and evaluating new desktop/laptop technology and applications Communication Areas
  • Excellent verbal and written communication skills to interact with all clients within the organization

Detailed Responsibilities

  • Deploy and maintain client desktop and laptop systems and peripheral equipment.
  • Provide support to end user community for all desktop operating system and productivity suite software.
  • Provide end user support for video conferencing systems.. to include troubleshooting of audio/visual aspects of integrated rooms and systems
  • Support data center operations under direction of management and senior/supervisory staff.
  • Maintain helpdesk system, equipment inventory databases and other ICT systems as assigned.
  • Support client's use of multimedia equipment in meeting facilities.
  • Other duties as may be assigned

Health, Safety & Environmental Risk Category: Low