Company: Baker Hughes
Skills: Customer Service, Technical Manager, Software Specialist
Education: High School/Secondary
Location: Aberdeen, Scotland, United Kingdom

Integrated Services Technical Co-Ordinator

Are you passionate about building relationships and ensuring customer success?

Do you have a passion for delivering new technology and problem solving to our customers on-site?

Join our Surface Pressure Control Team

As a global team, we design and deliver subsea connection systems to control and monitor oil and gas extraction. Innovating in the energy industry, our subsea and surface pressure capabilities are industry-leading.

Partner with the best

As a Integrated Services Technical Coordinator you will provide real-time technical support for the Surface product portfolio and associated software. With the goals to prevent/minimize non-productive time for customers and shape requirements for product or service enhancements you will investigate and analyze unsatisfactory product or service performance.

As an Integrated Services Technical Co-Ordinator, you will be responsible for:

  • Acting as primary point of contact and trusted advisor to customers to build relationships and ensure customer success
  • Leading and supporting customer projects, providing technical leadership for scope, requirements, specifications and successful delivery
  • Collaborating with cross-functional teams and customers to provide technical guidance and troubleshooting knowledge
  • Coordinating work at field sites to ensure successful delivery of pressure control services for our customers
  • Developing and mentoring your teams' skills to strengthen performance and improve our support to customers and the business
  • Providing support, mentoring, supervision and guidance to Field Engineers to ensure day-to-day wellsite work activities are completed

Fuel your passion

To be successful in this role you will:

  • Offshore experience in a Surface / Subsea environment
  • Technical Knowledge of Engineering drawings / API codes / PRPs and offshore operations
  • Prior experience leading teams and mentoring others
  • Driving license in order to travel to different work sites

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Occasional remote working as required
  • Flexibility within the day or week to get the job done

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.