Company: Howard Gray
Skills: IT - Analysis & Management, IT - Networking & Telecom, IT - Sys Admin & Support
Other Skills: IT, Infrastructure, Team Lead, systems, management,
Experience: 10 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Salary: Competitive Salary Package
Location: Dubai, United Arab Emirates

Infrastructure Team Lead

New vacancy for an Infrastructure Team Lead to join a leading Oil & Gas organisation in the heart of Dubai. The purpose of this position is to plan, orgainise, define, lead and manage staff and overall operations to ensure the sable operation of the company's IT infrastructure. This will include developing, maintaining, supporting, and optimising key functional areas (particularly Network Infrastructure, Server Infrastructure, Data Communications, Backup Strategies, Disaster Recover and Telecoms systems).

Our client is a leading Oil & Gas company, offering a family Expat package and permanent staff conditions. This role is a Team Lead role with direct responsibility for 9 staff, and a number of indirect staff.

As the Infrastructure Team Lead you will be accountable for the provision / availability / planning / maintenance of all infrastructure services, ensuring their compliance with internal policies and processes. You will be responsible for ensuring user satisfaction through the Service Desk and delivering against the business SLAs.

The person we are looking for will be degree educated in a relevant subject, have certifications in Microsoft Certified Professional, Microsoft Certified System Engineer and Cisco Certified Network Associate. You will be V4 or V3 Certified in Information Technology Infrastructure Library.

We are looking for someone with 10+ years' experience in system architecture design, managing an infrastructure team and managing service desk and end user service. You should have 5 years plus in managing IT Security, strategy and services, and also 5 years in cloud services including O365 and Azure. .

As you will be expected to deliver a number of projects annually we are looking for strong project management skills. Experience in customer service and service delivery using agreed SLAs is essential. You must be a strong communicator, to both technical and business users.

As well as the above we are looking for you to have a good understanding of; LAN / WAN / Wireless/Video/LTE technologies.

A full job description can be shared on successful application.

In return you will receive a package that includes, salary, living allowance, travel allowance, education assistance, medical insurance and 25 days annual leave.