Company: ENGIE
Skills: Commercial Management, HVAC
Experience: 1 + Years
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Atlanta, Georgia, United States

ENGIE's Building Systems Specialists are high-energy, technically savvy, customer-focused individuals at the heart of the remote monitoring services we provide our clients. Building System Specialists are a highly skilled team who use advanced technology to remotely troubleshoot heating, cooling, lighting, and refrigeration units and determine effective solutions to the clients' issues. Our focus is to reduce our clients' energy spend by driving down consumption while optimizing unit performance. ENGIE's Building Systems Specialists are on the front-line everyday driving value for our customers while supporting their energy strategies.

What you'll do:
  • Telephone support and solutions for clients using multiple Energy Management Systems (EMS) interfaces
  • Troubleshooting incoming service requests and alarms and deciding appropriate actions to resolve the issues
  • Direction of third party on-site personnel supporting the Technician's troubleshooting process
  • Interpretation and analysis of data for all types of heating, ventilation, air conditioning, and refrigeration (HVACAR), and lighting systems
  • Perform audits of facilities and report on recommendations for optimizing energy use, asset efficiency, and problem resolution
  • Other tasks as assigned by Supervisor/ Manager

What you bring:
  • High School diploma/GED - required
  • Associate's degree /Bachelor's degree preferred, minimum of one-year work experience in the commercial HVAC and/or energy management industries performing a similar or closely related role - required
  • Minimum of one-year EMS monitoring experience employing various monitoring software and controls such as Novar, Trane, etc. is - highly desirable and preferred
  • Two-year technical degree and/or certification (HVAC, Mechanical, Electrical) - desirable
  • Knowledge in the following areas: Fundamentals of energy management, HVAC and lighting systems and troubleshooting methods, and/or Refrigeration systems and troubleshooting methods
  • Demonstrable math and computer proficiency, particularly with Microsoft Office applications such as Excel, Word, and Outlook
  • Working knowledge of business operation
  • Ability to lift and carry a up to 15 pounds a regular basis, sit and use a computer for a long period of time
  • Manual and physical dexterity needed to operate a computer keyboard and handle paper documents

Additional Information/Conditions:
Essential Physical Abilities:
  • Occasionally move about inside the office
  • Ability to bend, stoop, reach, stand, mobility to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time
  • Manual and physical dexterity needed to operate a computer keyboard and handle paper documents
  • Sufficient near vision acuity to read information appearing on computer display screen, in handwritten forms, and printed on paper
  • Ability to lift and carry a up to 15 pounds a regular basis, sit and use a computer for a long period of time
  • Manual and physical dexterity needed to operate a computer keyboard and handle paper documents
  • Adequate hearing and verbal abilities to communicate effectively in person and by telephone
  • General office environment with majority of work day spent working at a desk on a computer and telephone managing customer-focused deliverables
  • Weekend and evening schedules likely
  • Operations Control Center team members deliver 24/7/365 support to our customers and may be asked to work on certain holidays

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is more renewable, more efficient and more accessible to everyone.

Unite with us in leading the transformation of the world of energy! ENGIE is looking for talented and motivated individuals to create the future of energy and customer solutions. Join a rewarding and flexible work environment that encourages innovation and creativity to help customers meet their energy challenges today and in the future. Are you up for the challenge?

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. So ENGIE is proud to be an equal opportunity workplace and is also an affirmative action employer. We are firmly committed to creating an equitable and inclusive environment for all employees.
We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs, job requirements and individual qualifications. ENGIE is committed to providing equal employment opportunity regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as "protected characteristics") as defined by applicable federal, state or local law in the locations where we operate.
If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at . Please note: This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

Additional Information
  • Posting Date: Feb 22, 2021