Company: Baker Hughes
Skills: IT - Analysis & Management, IT - Sys Admin & Support
Experience: 7 + Years
Education: Bachelors/3-5 yr Degree
Location: Dhahran, Eastern Province, Saudi Arabia


Technical Support Specialist - Real Time Systems

Do you like working in collaborative teams and solving technical problems?

Do you enjoy technical challenges?

Be part of a successful team

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

As a Technical Support Specialist. You will be responsible for monitoring real-time data, incident management, and data quality assurance. You will provide highest level of customer service to the customers and will stretch your ability to perform in a high paced environment.

As a Technical Support Specialist, you will be responsible for:

 

  • Identifying, resolving technical incidents and problems proactively to ensure a prompt solution.
  • Providing real-time-monitoring of drilling activities in order to complete operations in a safe and efficient manner
  • Developing your technical knowledge and expertise to provide effective problem solving.
  • Assisting in incident investigations and troubleshooting and diagnosing Realtime system issues.

 


Fuel your passion

To be successful in this role you will:

 

 

  • Bachelor's degree in Computer Science, Information Systems, Math, or IT
  • 7+ years of experience in application support
  • Experience with IIS or similar application server technology administration
  • Extensive experience with working on Windows servers and MS-SQL databases and understanding of network infrastructure including switching, routing, Ethernet.
  • Application deployment and implementations experience

 


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

 

 

  • Starting early / finishing early
  • Starting late / finishing late

 


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

 

 

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

 


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.