Company: BP
Skills: IT - Programming & Database
Experience: 8 + Years
Education: Bachelors/3-5 yr Degree
Location: Pune, Maharashtra, India

bp is transforming and at our Digital Hub in Pune we are growing the digital expertise and solutions needed to advance the global energy transition.

Role: People Manager

Role Synopsis
The Digital Workplace email team & service fall within the Productivity & Collaboration portfolio. The team develops & supports bp's email services globally, spanning a hybrid infrastructure of on-premise & cloud-based services with extremely high availability & performance requirements.

Key Accountabilities
  • Translate relevant business requirements into designs for technical platforms. Working with digital teams delivering Change & Projects-acting as technical advisor & voice of the customer, for Release & Deployment & Change planning & implementation into supported environments-owning the delivery of Support & Customer adoption readiness tasks.
  • Create a clear vision & maximize value from current applications & emerging technologies, demonstrating technical thought leadership
  • Contribute to continuous improvement by supporting & coaching the team & improving the quality standards & efficiency of delivery
  • Build awareness of internal & external technology developments, managing delivery of process & system improvements
  • Lead & promote a culture of security & compliance
Desirable Education & Experience
  • Bachelors (or higher) degree in Computer Science, MIS/IT, Mathematics or a hard science
  • 8-10 yrs of relevant experience working in large scale email & collaboration technology roles with evidence of experience of on-premise MS Exchange operations at scale & 0365 experience
  • 12-15 yrs experience in IT development or operational roles
Required Criteria
  • Supporting & configuring Exchange 2016+ (Hybrid & Online)/Active Directory/O365/AAD Connect
  • Delivering & supporting complex Email architectures, & specific bespoke solutions
  • Application h&s on design & development using MS toolsets & platforms
  • Root cause analysis & diagnostic examinations to resolve client issues
  • SMTP mail flow-understanding EOP & SMTP application gateways
  • DNS-MX, A, PTR, SPF, DKIM & DMARC records
  • PowerShell Scripting knowledge, using scripting to automate processes
  • ITSM-knowledge & use of Service management toolsets e.g. SNOW
  • Exchange RBAC model & delegation rights including Azure application delivery (EWS & Graph API delegation & direct permissions models)
  • O365 admin settings for Exchange, Directory Synchronization, MIM & the road map
  • Identity management solutions
  • Brokerage solutions for O365 & Azure, incl. abstraction layers for automation
  • Exchange Architecture for messaging On Premise, Hybrid & Online
  • Client Access Servers, Mailbox server configuration, incl. high availability options
Preferred Criteria
  • MS365 certifications
  • DevOps practices & techniques e.g. Value Stream Mapping, Lean, flow, eliminating waste
  • Approaches to source-code management & control e.g. Azure DevOps & Git/GitHub
  • Development methodologies (Agile using Scrum/Kanban)
  • Data Platform Delivery & Mgt, Availability Mgt, Capacity Mgt, Emerging Technology Mgt, Requirements Definition & Mgt
  • Programming/Software Development
  • Release & Deployment
  • Service Operations
  • Systems Design, Installation & Decommissioning