Company: Baker Hughes
Skills: Sales
Education: Bachelors/3-5 yr Degree
Location: Limonest, France


Are you passionate about building relationships and ensuring customer success?

Do you like collaborating across teams to deliver success for customers?

Be part of a successful team

Our Digital Solutions provides intelligent, connected technologies to monitor and control our energy extraction assets. From the most advanced data collection technology to innovative software enabling remote collaboration, Waygate Technologies provides a full suite of non-destructive testing (NDT) solutions and equipment including radiography, computed tomography, remote visual inspection, ultrasound, and eddy current products

Partner with the best

As Service Account Manager you'll be part of the Regional Service Team supporting the Radiography Systems product line (IXS) of Waygate Technologies. You'll be working with internal teams to hunt and farm customer success stories and relevant high value service projects as well as ensuring proper risk management and customer projects success.

As a Service Account Manager, you will be responsible for:
  • Reviewing of technical requisites, identifying technical risks, creating upgrade proposal cost and margin estimation to maximize added value
  • Collaborating with internal cross-functional teams to provide a transparent configuration pre-requisite assessment to support the Sales and the Commercial Operations team.
  • Building relationships with internal cross-functional teams and customers to ensure a flawless delivery and execution of projects
  • Providing continuous communication, delivering the contractual requirements and resolving issues in a timely manner to assure customer satisfaction
  • Partnering with the commercial team to understand customers' needs, build models and negotiate contracts
  • Assisting in the upgrade proposal preparation to provide support and technical guidance for the creation of quotes


Fuel your passion

To be successful in this role you will:
  • Have a Bachelor's Degree from an accredited institution in an Engineering field or relevant experience within the X-ray industry
  • Be able to speak fluent English and French
  • Demonstrate good experience in an Engineering, Services or Commercial Engineering role.
  • Demonstrate good communication, interpersonal and leadership skills with the ability to lead cross-functional teams within a matrix environment
  • Ability to manage complex processes requiring involvement of many stakeholders both at the client side and internally.
  • Be adaptable in response to new information, different or unexpected circumstances in a fast-changing environment
  • Have significant experience leading and planning projects or programs and in analysing and solving problems


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • Working remotely from home during flexible hours


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.