Company: Bureau Veritas
Skills: Operations Management, QA / QC / Inspection
Experience: 5 + Years
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Chicago, Illinois, United States


JOB TITLE: Operations Coordinator (Midwest)

EXEMPT: Yes DIVISION: Petroleum

EEOC CLASS: Professional

REPORTS TO: Operations Manger

SUMMARY: Responsible for day-to-day operations coordination matters at local offices.

Oil and Petroleum Operations Coordinators receive, record, and distribute work orders employees based on customers' requests for service by performing the following duties;

Represent the policies, ethics, and culture of the company in a support role.

Include: Provide operational support for Customer Nomination and Job orders, Invoicing, Safety/Calibration documentation, Company training and documentation. Provide for customer service, scheduling, and marketing.

ESSENTIAL DUTIES & RESPONSIBILITIES:

 

 

  • Receive orders from specialized clients, written and/or verbal.
  • Create and maintain job files. Prepare and issue job orders and lab instructions.
  • Responsible for financial reporting of the local office including timely billings and collections.
  • Ensure all required information is distributed and is understood by staff. Keeps all parties fully informed as required during the course of the assignment.
  • Ensure all staff has adequate resources to safely perform all aspects of work required.
  • Ensure all staff is adequately trained to perform all required job functions and that competency records are maintained.
  • Maintain Corporate Policy & Procedure at office level.
  • Provide employee motivation and champion the Quality Management System (QMS).
  • Obtain and maintain an in-depth knowledge of local market requirements.
  • Understand customer requirements and organizes office procedures, schedules and staffing to provide for meeting/exceeding same.
  • Foster customer confidence in Bureau Veritas work.
  • Support the ISO certificate(s) and manages corrective/preventive actions.
  • Review local operations for all aspects of the continuous improvement process.
  • Represent Bureau Veritas by appearance and conduct. Behave ethically at all times.
  • Ensure business practices meet or exceed company policy and industry standards.
  • Ensure compliance in all areas.
  • Read, understand and enforce the company Quality and Safety policies.
  • May, on occasion, be required to perform the duties of the Operations Supervisor.
  • Other duties as may be assigned by senior management.

 


SUPERVISORY RESPONSIBILITIES: None.

Instruct and provide guidance to staff and provides job related and/or safety training as needed. Ensure training records are maintained as well as ensuring all other aspects of the QMS are complied with.

Represent Bureau Veritas by appearance and conduct. Behave ethically at all times. As directed, maintain an "on-call" status 24 hours a day. Support and participate in Bureau Veritas's Quality Management System (QMS).

 

 

 

 

  • Foster customer confidence in Bureau Veritas work.
  • Support the ISO certificate(s) and manages corrective/preventive actions.
  • Review local operations for all aspects of the continuous improvement process.
  • Represent Bureau Veritas by appearance and conduct. Behave ethically at all times.
  • Ensure business practices meet or exceed company policy and industry standards.
  • Ensure compliance in all areas.
  • Read, understand and enforce the company Quality and Safety policies.
  • May, on occasion, be required to perform the duties of the Operations Supervisor.
  • Other duties as may be assigned by senior management.

 


SUPERVISORY RESPONSIBILITIES: None.

Instruct and provide guidance to staff and provides job related and/or safety training as needed. Ensure training records are maintained as well as ensuring all other aspects of the QMS are complied with.

Represent Bureau Veritas by appearance and conduct. Behave ethically at all times. As directed, maintain an "on-call" status 24 hours a day. Support and participate in Bureau Veritas's Quality Management System (QMS). Attend company meetings as required.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the normal knowledge, skill, and/or ability levels required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Broad experience in inspection related business as well as in-depth understanding of the local business operation and customer base.

EDUCATION and/or EXPERIENCE: High school diploma or general education development certificate (GED), and normally more than five years inspection-related experience. Knowledge of company HS&E procedures and associated governmental regulations.

A college degree is not required, but a level of advanced formal education and/or management training is desirable.

LANGUAGE SKILLS: Ability to read, interpret and implement safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to groups of customers and/or employees. Ability to effectively communicate with all levels of employees within the company is essential.

 

 

Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.

As a trusted partner, Bureau Veritas offers innovative solutions that go beyond simple compliance with regulations and standards, reducing risk, improving performance and promoting sustainable development.

Bureau Veritas core values include integrity and ethics, impartial counsel and validation, customer focus and safety at work.


Bureau Veritas is recognized and accredited by major national and international organizations.