Partner with the best
On a typical day, but not limited to, the Application Support Engineer will support Baker Hughes real-time remote operation applications for the different Oilfield disciplines.
Fuel your passion
Essential Responsibilities:
- Level 2 Technical Support across data centers
- Configuration management and documentation
- Deploy application upgrades/patches in production and test environments
- Capacity planning, system performance monitoring, resource utilization trending
- Actively participate the incident and problem management
- Co-ordinate with Baker Hughes IT Infrastructure Group for Database, Server Support and Development Teams to resolve complex technical escalations
- Co-ordinate with Baker Hughes IT Enterprise Applications Group for Enterprise Portal, Messaging and Content Teams to resolve complex technical escalations
- Perform Root cause Analysis (RCA)
Qualifications/Requirements:
- Bachelor's degree in Computer Science, Information Systems, Math, or IT
- 7+ years of experience in application support
- Experience with WebLogic or similar application server technology administration
- Extensive experience with working on Linux servers and shell scripting
- Experience in Rational Database Management Systems (RDBMS) and NoSQL database technologies
- Understanding of network infrastructure including switching, routing, Ethernet, TCP/IP
- Application deployment and implementations experience
- Experience in AWS, Azure or other cloud platforms
- Change management and Incident management process
Desired Characteristics:
- 2+ years of experience in Real-Time Applications
- 2+ Apache Cassandra or similar NoSQL database technologies
- Must have strong troubleshooting skills and in-depth knowledge of multi-site, mixed-technology enterprise environments
- Experience in DevOps, CICD processes and technologies
- Apache Tomcat or similar application server experience is good to have
- Knowledge of VMware and other virtualization platforms
- Global support experience
- Oil and Gas experience is desired
Soft Skills:
- Strong oral and written communication skills
- Strong business analysis and problem-solving skills
- Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
- Ability to interact at all levels of the organization and with other Baker Hughes businesses
- Must be committed to customer service and ability to work in a team-oriented environment
- Must be self-motivated and a team player
- Good communication skills
Work in a way that works for you
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace the challenge with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- The safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you!
About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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